Years of volunteer work experience. with Brothers TJRL
Skye Bishop
WILSONTON,QLD
Summary
Dynamic professional with experience at Brothers Rugby League Football Club, excelling in teamwork and client interaction. Demonstrated strong organizational skills and attention to detail, enhancing customer satisfaction by 20%. Proficient in computer skills and multitasking, consistently delivering exceptional service and fostering a positive work environment.
Overview
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2
Work History
Volunteer Canteen Assistant
Brothers Rugby League Football Club
03.2023 - 10.2024
- Assisted in food preparation and service to ensure efficient cafeteria operations.
- Maintained cleanliness and organization of work areas, adhering to health and safety standards.
- Learned proper food handling techniques to support a safe dining environment.
- Collaborated with team members to deliver high-quality customer service during meal periods.
- Monitored inventory levels and reported shortages to streamline food supply management.
- Supported daily dining activities by restocking utensils, trays, and condiments as needed.
- Engaged with customers to address inquiries and enhance overall dining experience.
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Served food according to temperature, safety, and presentation guidelines.
- Tracked meal purchases and accepted payments at cash register.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Operated cash registers accurately, ensuring correct billing and seamless checkout process for customers.
- Created welcoming atmosphere, greeting guests with smile and making them feel at home.
- Fostered team-oriented atmosphere, collaborating closely with colleagues to ensure smooth operation of cafeteria.
- Trained new staff members, sharing knowledge and best practices to uplift service quality.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Enhanced customer experience with friendly and prompt service, ensuring all patrons felt valued and attended to.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted with bussing tables and cleaning up spills.
- Established rapport with customers by providing friendly and attentive service.
- Processed payments for orders and provided customers with change.
- Monitored dining room inventory and replenished as necessary.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Gate Attendant
Brother's Toowoomba Junior Rugby League
03.2023 - 10.2024
- Monitored gate access to ensure safety and security of facility.
- Assisted visitors with parking procedures and directions to various locations.
- Enforced facility rules and regulations, addressing violations promptly.
- Provided excellent customer service by answering inquiries with professionalism and efficiency.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- Implemented effective communication strategies with both guests and team members, ensuring clarity in conveying important information.
- Facilitated smooth traffic flow within the facility by directing vehicles to designated parking areas.
- Contributed to increased revenue generation by accurately collecting entrance fees and promoting park services.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Currently In Year 8 Highschool - Visual Arts
St Saviours College
Toowoomba, QLDSkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Basic mathematics
- Client interaction
- Calm demeanor
- Positive and professional
- Teamwork and collaboration
- Organizational skills
- Multitasking Abilities
- Active listening
- Professional and mature
- Excellent communication
- Supply restocking
- Written communication
- Interpersonal communication
Accomplishments
Academic Scholarship received at St Saviour's College for 6 years of Highschool.
Timeline
Volunteer Canteen Assistant
Brothers Rugby League Football Club
03.2023 - 10.2024
Gate Attendant
Brother's Toowoomba Junior Rugby League
03.2023 - 10.2024
Currently In Year 8 Highschool - Visual Arts
St Saviours College