Summary
Overview
Work History
Education
Skills
Skills Personal Attributes
Certificates Licenses
References
Timeline
Generic

Skye Booker

Chinchilla,Q

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Support Worker

NDIS
Chinchilla, QLD
02.2024 - Current
  • Provided emotional and practical support to vulnerable adults.
  • Developed positive relationships with service users and maintained professional boundaries at all times.
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Evaluated and addressed individual client needs and concerns.
  • Assisted clients with personal care, such as showering and dressing.

Reception/Creche Mum

Max Fitness
Chinchilla, QLD
01.2021 - 02.2024
  • Opening reception/closing, completing EOD,
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Supervising children 0-5 years old
  • Documenting forms
  • Cleaning daily
  • Maintaining a safe and fun environment for children

Sales Clerk

Chinchilla Jewellers
Chinchilla, QLD
08.2017 - 03.2020
  • Prepare shop opening/closing
  • Repairing jewellery
  • Greeted customers and responded to inquiries in a professional manner.
  • Processed sales transactions accurately and efficiently utilizing POS systems.
  • Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
  • Assisted in the development of store displays to promote products.
  • Ensured that promotional materials were adequately stocked at all times.
  • Organized backroom stock areas as well as kept up with organization of front end display area.
  • Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.

Assistant Manager

Target Country
Chinchilla
01.2008 - 01.2011
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Created reports on sales trends, inventory levels, and financial data.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Administration Assistant

Pitts Plumbing
Chinchilla, QLD
01.2008 - 12.2008
  • Provided administrative support to management team.
  • Answered incoming calls in a professional manner.
  • Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
  • Performed data entry tasks accurately within specified timeframes.
  • Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
  • Provided general clerical support as required by departmental needs.
  • Processed financial documents, contracts, expense reports and invoices.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Cleaner

Chinchilla Mobile Caravan Park
Chinchilla, QLD
01.2007 - 01.2008
  • Inspected cabins motels and caravans for cleanliness prior to guest arrival.
  • Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Adhered strictly to safety protocols while performing job duties.

Education

Clontarf Beach State High School
Queensland
01-2001

Skills

  • Personal Care Assistance
  • First-Aid and CPR
  • Clean Driving Record
  • Meal Planning and Preparation
  • Daily Living Assistance
  • Cleaning and Sanitizing
  • Cultural Sensitivity
  • Mobility Assistance
  • Emotional Support

Skills Personal Attributes

  • Good Listener
  • Outgoing Personality
  • Good Communicator
  • Non Judgmental
  • Good sense of humour
  • Excellent work ethic
  • Reliable

Certificates Licenses

  • Senior First Aid
  • Queensland Driver Licence
  • Certificate II in Business Administration (SQIT Traineeship)
  • Certificate II in Business Skills for Workplace Re-entry (LNQ)
  • Blue Card

References

  • Tamara Pitt, Chinchilla, Q, 0427 127 911
  • Joanne Skewis, Chinchilla, Q, 0400 258 773

Timeline

Support Worker

NDIS
02.2024 - Current

Reception/Creche Mum

Max Fitness
01.2021 - 02.2024

Sales Clerk

Chinchilla Jewellers
08.2017 - 03.2020

Assistant Manager

Target Country
01.2008 - 01.2011

Administration Assistant

Pitts Plumbing
01.2008 - 12.2008

Cleaner

Chinchilla Mobile Caravan Park
01.2007 - 01.2008

Clontarf Beach State High School

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Skye Booker