Skye Conder
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Manager
Old Green Bean
04.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organised, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Took on the after hours cleaning responsibilities 3 times a week
- Maximized performance by monitoring daily activities and mentoring team members.
- Took on the responsibilities of coffee roasting
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
Cafe Manager
Fox and Giraffe
05.2022 - 04.2023
- Barista/ trained new employees on the coffee machine
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Kept coffee shop in compliance with health code standards and food safety guidelines.
- Monitored employee performance and corrected errors impacting service, safety and profits.
- Delegated work to staff, setting priorities and goals.
- Resolved problems or concerns to satisfaction of involved parties.
- Coached staff on strategies to enhance performance and improve customer relations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Hospitality Worker
Oishi On Wheels
06.2021 - 05.2022
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Assisted guests by promptly responding to questions, requests and concerns.
- Handled alcohol service for guests over age of 21.
- Prepared entrees, side dishes and desserts for guests during busy periods.
Skills
- Issue and Conflict Resolution
- Job Assignments
- Managing Employee Relations
- Team Leadership
Timeline
Manager
Old Green Bean
04.2023 - Current
Cafe Manager
Fox and Giraffe
05.2022 - 04.2023
Hospitality Worker
Oishi On Wheels
06.2021 - 05.2022