Summary
Overview
Work History
Skills
Timeline
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Skye Conder

Skye Conder

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Manager

Old Green Bean
04.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organised, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Took on the after hours cleaning responsibilities 3 times a week
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Took on the responsibilities of coffee roasting
  • Maintained professional demeanour by staying calm when addressing unhappy or angry customers.

Cafe Manager

Fox and Giraffe
05.2022 - 04.2023
  • Barista/ trained new employees on the coffee machine
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Kept coffee shop in compliance with health code standards and food safety guidelines.
  • Monitored employee performance and corrected errors impacting service, safety and profits.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Hospitality Worker

Oishi On Wheels
06.2021 - 05.2022
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Assisted guests by promptly responding to questions, requests and concerns.
  • Handled alcohol service for guests over age of 21.
  • Prepared entrees, side dishes and desserts for guests during busy periods.

Skills

  • Issue and Conflict Resolution
  • Job Assignments
  • Managing Employee Relations
  • Team Leadership

Timeline

Manager

Old Green Bean
04.2023 - Current

Cafe Manager

Fox and Giraffe
05.2022 - 04.2023

Hospitality Worker

Oishi On Wheels
06.2021 - 05.2022
Skye Conder