Skye Duffy
Tuggerawong
Summary
Passionate about social services with a specialized focus on child protection. Currently a Caseworker in the Family Preservation domain, dedicated to contributing to the welfare of vulnerable children and families for almost a year. Completed 500 hours of rigorous work experience with The Joint Child Protection Response Program, administered by The Department of Communities and Justice, as a third-year social work student. This experience deepened my understanding of systemic challenges and reinforced my commitment to positive outcomes for children and families in need. Currently working as a youth worker in the out-of-home care space, operating within the therapeutic care framework for two years to provide permanency support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Family Preservation Caseworker
Eleanor Duncan Aboriginal Services
06.2024 - Current
- Supported clients in accessing community resources, improving overall quality of life.
- Conducted assessments to identify client needs and ensure appropriate support.
- Improved service delivery by coordinating with multiple agencies.
- Developed case plans for addressing individual client challenges.
- Enhanced client satisfaction by maintaining open communication and follow-up.
- Facilitated access to housing and employment opportunities for diverse populations.
- Advocated for client rights, ensuring fair treatment and access to services.
- Collaborated with multidisciplinary teams to provide holistic care.
- Managed caseloads efficiently, prioritizing urgent cases for timely intervention.
- Connected clients to educational and vocational training programs, promoting self-sufficiency.
- Conducted home visits to assess living conditions and provide support.
- Improved client outcomes through tailored intervention strategies.
- Documented client progress accurately, maintaining detailed records.
- Assisted in crisis intervention to stabilize client situations.
- Provided referrals to specialized services for comprehensive care.
- Facilitated group sessions to encourage peer support and community building.
- Enhanced agency reputation by delivering consistent, high-quality service.
- Coordinated with healthcare providers to address client medical needs.
- Identified barriers to client progress, implementing solutions to overcome challenges.
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Managed high-risk cases involving substance abuse or domestic violence concerns with specialized interventions tailored to each situation.
- Provided crisis intervention and case management services to child, family and legal guardians.
- Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
Youth Worker
Catholiccare
01.2023 - Current
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Provided key emotional support to special needs youth.
- Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Improved program effectiveness by collaborating with colleagues to develop innovative strategies for youth development.
- Ensured program compliance with all local, state, and federal regulations through consistent record-keeping and reporting practices.
- Mentored new staff members to promote professional growth within the team and ensure consistent service quality across all programs.
- Facilitated conflict resolution sessions among youth, promoting understanding and respect within community.
- Promoted physical health and wellness through organization of sports and recreational activities, leading to higher levels of engagement and well-being.
- Fostered safe and inclusive environment, enabling young people from diverse backgrounds to share experiences and support each other.
- Engaged young people in discussions about mental health, leading to increased awareness and access to support resources.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Education
Bachelor of Social Work- Honours -
The University of Newcastle
12-2025
Higher School Certificate - undefined
Wyong High School
01.2017
Rosa - undefined
Tuggerah Lakes Secondary College
01.2015
Skills
- Client advocacy
- Needs assessment
- Case management
- Empathy skills
- Documentation skills
- Community outreach
- Time management
- Problem solving
- Team collaboration
- Client confidentiality
- Support planning
- Goal setting
- Service referrals
- Public assistance
- Professional ethics
- Family support
- Crisis management
- Emotional support
- Communication skills
- Relationship building
- Case documentation
Certification
- First Aid Certificate CBD College2022
- Working with Childrens check2022
- Maybo Positive and Safer Outcomes2023
- Keep Them Safe- Family and Community Services2023
- Joint Protocol2023
- Supporting children who disclose trauma2024
- Supporting children who have experienced trauma2024
- Family and domestic violence and child-aware practice2024
- Managing Workplace Violence2024
- Understanding child mental health2024
Timeline
Family Preservation Caseworker
Eleanor Duncan Aboriginal Services
06.2024 - Current
Youth Worker
Catholiccare
01.2023 - Current
Higher School Certificate - undefined
Wyong High School
Rosa - undefined
Tuggerah Lakes Secondary College
Bachelor of Social Work- Honours -
The University of Newcastle
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