Skye Fagan
Reedy creek,Gold Coast
Summary
Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Self-Employed Personal Trainer
Skye Fagan
- Conducted outdoor boot camp sessions
- Provided personalized training programs
- Developed and maintained client relationships
- Managed business operations and client bookings.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Boosted personal training revenue by promoting additional services to existing clients.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
Billabong Retail Sales Assistant
Retails GSM Operations
- Sales and customer assistance in the retail sector
- Ensured product knowledge and provided accurate information to customers
- Managed inventory and handled sales transactions.
- Increased sales by providing exceptional customer service and product knowledge.
- Improved store appearance with effective merchandising and creative displays.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Collaborated with team members to achieve monthly sales targets and objectives.
Retail Health Food Store & Juice Bar Manager
Helen's Bulk Foods
- Managed day-to-day operations of a health food store and juice bar
- Supervised staff and maintained a positive work environment
- Handled inventory, sales, and customer service responsibilities.
- Enhanced customer satisfaction by implementing efficient juice bar operations and maintaining high-quality product offerings.
- Streamlined workflow processes for improved staff productivity and increased daily sales.
- Developed creative marketing strategies to boost brand visibility and attract new customers.
- Managed inventory control, ensuring optimal stock levels and minimizing waste.
- Led team of employees in delivering exceptional customer service, resulting in loyal clientele and positive online reviews.
Bartender
Cocoon Lounge Bar
- Completed on-the-job cocktail training
- Provided excellent customer service in a busy bar environment
- Managed bar inventory and ensured a clean and organized workspace.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Digital Content Creator
Skye Fagan
02.2020 - Current
- Created engaging User-Generated Content (UGC)
- Produced reels and stills for social media platforms
- Stayed current with digital trends and platform algorithms.
- Enhanced brand visibility by creating engaging digital content across various platforms.
- Produced high-quality video content that effectively communicated brand messaging and increased viewership.
- Collaborated with marketing team to develop and execute successful digital campaigns, driving lead generation and conversions.
Self-Employed Makeup Artist
Skye Fagan
01.2012 - Current
- Provided professional makeup services for clients
- Stayed updated on industry trends and techniques
- Managed client appointments and business operations.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
Office Manager
Kylie's Professional
01.2012 - 02.2020
- Managed office tasks, including organizing schedules and appointments
- Processed orders and maintained inventory
- Wrote blogs and managed social media accounts
- Handled customer inquiries and provided excellent customer service
- Ensured smooth office operations and communication.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Personal Training
Human Performance Centre
Gold Coast, QLD06.2013
High School Diploma -
Miami State High School
Miami, QLD11.2011
Skills
- Personal training and fitness program development
- Sales and customer service
- Inventory management
- Team leadership and supervision
- Bartending and cocktail preparation
- Makeup artistry
- Digital content creation (UGC, reels, stills)
- Office management and administration
- Exercise Program Design
- Fitness Program Development
Certification
Certificate III and IV in Human Performance (Part-time studies at Human Performance Centre)
References
Available upon request
Timeline
Digital Content Creator
Skye Fagan
02.2020 - Current
Self-Employed Makeup Artist
Skye Fagan
01.2012 - Current
Office Manager
Kylie's Professional
01.2012 - 02.2020
Self-Employed Personal Trainer
Skye Fagan
Billabong Retail Sales Assistant
Retails GSM Operations
Retail Health Food Store & Juice Bar Manager
Helen's Bulk Foods
Bartender
Cocoon Lounge Bar
Personal Training
Human Performance Centre
High School Diploma -
Miami State High School
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