Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Hobbies and Interests
Generic

SKYE KELLY

Mount Barker,SA

Summary

Enthusiastic and eager to contribute to a team's success through hard work, attention to detail, excellent organisational skills, a clear understanding of tasks at hand, trained in multiple skills, and motivated to learn and grow as a worker.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Spa Therapist

The Mineral Spa
06.2023 - 12.2024
  • Delivered high-quality massage and body treatments tailored to client needs.
  • Assisted in maintaining cleanliness and organization of treatment rooms and spa facilities.
  • Enhanced customer satisfaction through personalized service and attention to detail.
  • Collaborated with team members to develop new treatment protocols and services.
  • Educated clients on post-treatment care for optimal results and wellness.
  • Conducted skin analysis to recommend appropriate treatments and skincare products.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Provided attentive care during treatments, addressing any concerns or discomforts promptly and professionally.
  • Performed consultations for patients before scheduling treatments.
  • Handled busy schedules and stayed on top of key deadlines.
  • Stocked treatment rooms with proper supplies.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Maintained accurate records of client information, including preferences, allergies, and contraindications for future reference during appointments.
  • Participated in ongoing training sessions to expand knowledge of spa techniques and trends.

Makeup Artist

MY BEAUTY AND MASSAGE - Bethany O'Brien
10.2018 - 10.2018
  • Helped out with the wedding party
  • Checked over stock and products needed for the event
  • Applied full face of makeup for flower girls
  • Work areas, tools, and equipment are kept clean and properly sanitized to minimize risk and cross-contamination
  • Assisted in all tasks required for the wedding party
  • Applied makeup techniques to enhance client features for various occasions.
  • Assisted in selecting appropriate products based on skin types and tones.

Bar Manager

HECHO EN MEXICO
07.2022 - 01.2023
  • Managed and ran restaurant
  • Made new and updated recipes for customers and staff to enjoy
  • Taught and trained new staff and younger staff members
  • Discussed and trained staff on the use of responsible serving of alcohol
  • Maintained customer satisfaction for food and beverage needs
  • Meet and greet customers
  • Discuss daily specials
  • Built positive connections with customers
  • Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Use correct cleaning, sanitizing, and food handling procedures to maintain optimal protection for customers
  • Clean outdoor eating areas, rubbish collection, etc
  • Collect credit cards, cash, and gift certificate payments from customers, balance the till
  • Conference catering, running bar work, waitressing.

Wait Staff Member

FLYING HORSE BAR & BREWERY/PICCOLO COFFEE
07.2021 - 06.2022
  • All Barista duties.
  • Food preparation.
  • Taking phone orders.
  • Maintain customer satisfaction for food and beverage needs.
  • Meet and greet customers.
  • Discuss daily specials
  • Take orders.
  • Build positive connections with customers
  • Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Use correct cleaning, sanitizing, and food handling procedures to maintain optimal protection for customers
  • Conference catering, assisting bar work, waitressing.

Wait Staff Member

LADY VANDEBERG - Kat/Lilly
01.2020 - 03.2020
  • Maintained customer satisfaction
  • Meet and greet customers
  • Discuss specials
  • Took orders
  • Took phone calls, orders, and bookings.
  • Build a positive connection with customers
  • Shared knowledge of menu items and flavors enabling customers to make personal decisions based on taste and interest.
  • Use correct cleaning, sanitizing, and food handling procedures for optimal customer protection.
  • Cleaned restrooms, and rubbish collection, cleaned dishes and wiped down tables.
  • Collect credit cards, cash, and gift certificate payments from customers.
  • Running assisting bar work, and waitressing.
  • Lost job because of COVID-19

Wait Staff Member

MATCHBOX CAFE - Bek Barnes
10.2018 - 01.2020
  • Maintain customer satisfaction for food and beverage needs
  • Meet and greet customers
  • Discuss daily specials
  • Drink orders
  • Build positive connections with customers
  • Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Use correct cleaning, sanitizing, and food handling procedures to maintain optimal protection for customers
  • Clean outdoor eating areas, rubbish collection, etc
  • Collect credit cards, cash, and gift certificate payments from customers, balance the till
  • Conference catering, running assisting bar work, waitressing.

(Business Closed)

Wedding Planner Assistant

PRIVATE EVENT MANAGEMENT - Tonia Wilcox
12.2018 - 12.2018
  • Wedding event setup, catering, waitressing
  • Executed on-site event setups, maintaining high standards of presentation and organization.
  • Assisted with day-of-event coordination, executing flawless ceremonies, receptions, and other festivities as planned.

Veterinary Assistant

WARRNAMBOOL VETERINARY (FUR LIFE)
09.2020 - 03.2021
  • Keep animal coats clean and healthy with regular washing, grooming, trimming
  • Maintain clean and organized boarding areas to promote animal well being
  • Housekeeping of salon, kennels, and runs
  • Empty trash to reduce infection risk among animals and people
  • Meet and greet pet owners
  • Perform intakes to go over an array of a variety of available services, outline costs, and determine the special needs of animals while in care
  • Work with more than 10+ animals every day to provide skilled bathing and grooming services
  • Follow effective processes for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats
  • Maintain animal health by brushing coats, trimming nails, cleaning ears, and providing other types of basic care
  • Care for sick or injured animals by seeking out veterinary care and notifying owners
  • Assisted veterinarians in performing examinations and administering treatments to animals.
  • Educated pet owners on post-treatment care and preventative measures to enhance animal wellbeing.
  • (Short Term Contract)

Pet Groomer

MISSY MOO PET GROOMING - Kas Edney
11.2019 - 01.2020
  • Keep animal coats clean and healthy with regular washing, grooming, trimming
  • Maintain clean and organized boarding areas to promote animal well-being
  • Housekeeping of salon, kennels, and runs
  • Empty trash to reduce infection risk among animals and people
  • Meet and greet pet owners
  • Perform intakes to go over an array of a variety of available services, outline costs, and determine the special needs of animals while in care
  • Work with more than 5 animals every day to provide skilled bathing and grooming services
  • Follow effective processes for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats
  • Maintain animal health by brushing coats, trimming nails, cleaning ears, and providing other types of basic care
  • Care for sick or injured animals by seeking out veterinary care and notifying owners
  • School holiday job

Workshop Assistant

WARRNAMBOOL MOTOR MUSEUM - Troy Kelly
01.2017 - 12.2023
  • Car detailing, use cleaning protective, and restorative agents to maintain and enhance the appearance of vehicles.
  • Led car detailing operations, ensuring high-quality standards and customer satisfaction.
  • Maintained inventory of cleaning supplies and equipment for optimal operational efficiency.
  • Conducted thorough inspections of vehicles before and after detailing to ensure complete service coverage.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Coordinated logistics for workshops, ensuring all materials and equipment were prepared in advance.
  • Guided diverse groups through exhibits, enhancing visitor engagement and knowledge retention.
  • Assisted in organizing special events, increasing community involvement and promoting museum initiatives.
  • Provided valuable input during the development of new exhibits, combining historical knowledge with visitor interaction insights to create engaging experiences.
  • Coordinated school group visits, tailoring tours to meet specific educational objectives.
  • Supported marketing efforts by leading social media campaigns that showcased upcoming exhibits and events.

New Car Sales Administrative Assistant/Car Detailer

WARRNAMBOOL TOYOTA - Grant Harrison
03.2019 - 12.2019
  • Fostered relationships with customers to understand their needs and preferences for vehicle selection.
  • Demonstrated vehicles and features, and conduct test drives.
  • Prepared purchased vehicles and completed final delivery checks.
  • Provided detailed follow-up communications with potential buyers after initial consultation or test drive to address any questions and maintain interest in the dealership.
  • Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
  • Maintained showroom appearance standards by keeping vehicles clean, organized, and properly displayed for optimal presentation.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated pricing and financing options, ensuring customer satisfaction while meeting dealership targets.
  • Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Responded to customer enquiries via telephone and email.
  • Conducted thorough inspections of vehicles before and after detailing to ensure complete service coverage.
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Maintained clean, tidy and safe work environment.
  • Applied protective agents, including sealants, to protect surfaces.
  • (Short Term Contract)

Education

Diploma - Beauty Therapy

South West Institute of TAFE
VIC

Certificate IV - Beauty Therapy

South West Institute of TAFE
VIC

Certificate III - Beauty Services

South West Institute of TAFE
VIC

Certificate III - Hospitality

South West Institute of TAFE
VIC

No Degree - Senior Years Education

Emmanuel College
Warrnambool, VIC

No Degree - Middle School Education

Kings College
Warrnambool, VIC

No Degree - Junior Years Education

Gordon Primary School
Gordon, VIC

Skills

  • Dedication
  • Patience
  • Creativity
  • Flexibility
  • Confidence in own abilities
  • Originality
  • Good communication
  • Teamwork
  • Using own initiative
  • Volunteering
  • Customer communication
  • Attention to detail

Accomplishments

  • Junior Years - School Captain
  • Middle Years - School Sport Captain
  • Multiple Sports Awards

Certification

  • Diploma of Beauty Therapy (2021-02-01 - 2022-02-01)
  • Certificate IV in Beauty Therapy (2021-02-01 - 2022-02-01)
  • Certificate III in Beauty Services (2020-07-01 - 2020-10-01)
  • Certificate II in Hospitality (2019-01-01 - 2019-10-01)
  • Certificate II in Animal Care (2019-01-01 - 2019-11-01)
  • RSA (Responsible Serving of Alcohol) (2022-05-01)
  • Safe Food Handling Certificate (2019-01-01 - 2019-10-01)

Interests

  • Beauty Therapy
  • Makeup
  • Massage
  • Animals
  • Hospitality
  • Motorsports
  • Motocross
  • Engineering
  • Fitness
  • Dance
  • Dj

Timeline

Spa Therapist

The Mineral Spa
06.2023 - 12.2024

Bar Manager

HECHO EN MEXICO
07.2022 - 01.2023

Wait Staff Member

FLYING HORSE BAR & BREWERY/PICCOLO COFFEE
07.2021 - 06.2022

Veterinary Assistant

WARRNAMBOOL VETERINARY (FUR LIFE)
09.2020 - 03.2021

Wait Staff Member

LADY VANDEBERG - Kat/Lilly
01.2020 - 03.2020

Pet Groomer

MISSY MOO PET GROOMING - Kas Edney
11.2019 - 01.2020

New Car Sales Administrative Assistant/Car Detailer

WARRNAMBOOL TOYOTA - Grant Harrison
03.2019 - 12.2019

Wedding Planner Assistant

PRIVATE EVENT MANAGEMENT - Tonia Wilcox
12.2018 - 12.2018

Makeup Artist

MY BEAUTY AND MASSAGE - Bethany O'Brien
10.2018 - 10.2018

Wait Staff Member

MATCHBOX CAFE - Bek Barnes
10.2018 - 01.2020

Workshop Assistant

WARRNAMBOOL MOTOR MUSEUM - Troy Kelly
01.2017 - 12.2023

Diploma - Beauty Therapy

South West Institute of TAFE

Certificate IV - Beauty Therapy

South West Institute of TAFE

Certificate III - Beauty Services

South West Institute of TAFE

Certificate III - Hospitality

South West Institute of TAFE

No Degree - Senior Years Education

Emmanuel College

No Degree - Middle School Education

Kings College

No Degree - Junior Years Education

Gordon Primary School

Hobbies and Interests

Animals, Hospitality, Cooking, Makeup, Beauty Therapy, Massage, Motorsport, Motocross, Engineering, Photography, Fitness, Dance, DJ
SKYE KELLY