musician
Skye Leslie
Bellbird,Australia
Summary
Hi there! My name is Skye, and I am actively seeking work in the Hunter and Newcastle area. As you will see below, I have a range of skills that could benefit your organisation. I have my own transport. I have been employed working casually across a few jobs in front of house service in the hospitality industry within the Hunter area over the last few years. I have worked in a hatted restaurant in this time. I have experience with taking orders at tables, POS, 3 plate carry, high level customer service and upselling wines, pouring wine at tables, resetting tables high end dining. I also have several years of bar and gaming experience. I have experience with coffee making. I recently worked in a music restaurant supervising FOH. Thank you for considering me for any position you may have available.
Overview
2024
2024
years of professional experience
Work History
Hospitality Attendant
ECBC
2024 - 2025
- Delivered exceptional guest service, ensuring satisfaction and addressing inquiries promptly.
- Maintained cleanliness and organization of dining and common areas, enhancing overall guest experience.
- Assisted with food preparation and presentation, adhering to safety and hygiene standards.
- Collaborated with team members to streamline service processes, improving efficiency during peak hours.
- Training for supervisory position.
- Supported inventory management by restocking supplies and monitoring product availability.
- Resolved guest concerns effectively, strengthening relationships and promoting repeat business opportunities.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Assisted with event setup and breakdown, ensuring timely completion and attention to detail.
- Handled cash transactions accurately while processing payments for room stays, services, or products purchased onsite.
- Maintained clean and welcoming common areas, contributing to a positive guest experience.
- Provided personalized recommendations for local attractions, dining options, and activities based on guest preferences.
- gaming machine attending
Food And Beverage Attendant
Quirkz in The Hunter
01.2023 - 01.2024
- Bar
- Bar attendant & 2ic
- Barista
- Cocktails
- Food Pass attending
- Cleaning tables
- Stock filling and rotation
- Changing kegs/post mix
- Shows
- Ticket sales
- Banquets
Food And Beverage Attendant
Crowne Plaza Hunter Valley
01.2023 - 01.2024
- Lovedale Bar & Grill
- Bar
- Barista
- Cocktails
- Food Pass attending
- Cleaning tables
- Red Salt Restaurant
- Back of house
- Banquets
FOH Supervisor
Flamingoes Live
2023 - 2024
- Supervised front-of-house operations, ensuring exceptional guest experiences and service quality.
- Trained and mentored staff on customer service best practices and operational procedures.
- Coordinated daily schedules for front-of-house team to optimize workflow and efficiency.
- Implemented inventory management processes, reducing waste and improving stock accuracy.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Collaborated with kitchen staff to streamline communication and improve service speed during peak hours.
Barista
Mavericks Eatery
01.2022 - 01.2023
- Making Coffee of all forms. Hot and cold.
- Milkshakes and Juice preparation.
- Light food preparation and heating.
- Clearing and cleaning of tables/ table service.
- Serving customers on POS system.
- Washing dishes and Cleaning of Café.
- Removing rubbish.
- Stock rotation.
Community Support Worker
Kurri Kurri Community Services
2017 - 2019
- Provided compassionate support to individuals with diverse needs in community settings.
- Assisted clients in developing daily living skills and achieving personal goals.
- Collaborated with multidisciplinary teams to create individualized care plans.
- Facilitated access to community resources and services for clients and families.
- Conducted outreach activities to promote program awareness within the community.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
Disability & Aged Care Provider
Haskard & Co
01.2013 - 01.2015
- Coordinate a range of services that supports the desires of my client to remain at home for as long as possible
- Providing an environment that is sufficient to prevent the need for a aged care facility
- Assist in the development of flexible and appropriate aged and disability services that meets the needs of the client
- Liaise and assist with the community nurses to provide additional medical care
- As with all homes, there is always the usual housework that needs to be done. I encourage my client to be as involved in all these tasks as possible
- Assist with personal hygiene including changing and empting catheter bag
- Prepare and give meals, assists with eating and administer medication on a regular occurrence.
Customer Service
R & B Health
01.2007 - 01.2008
- Helping customer live a healthier lifestyle
- Customer Service
- Cash Handling
- Maintaining product knowledge
- Stock control
- Cleanliness of shop
- Helping Customers to find correct products for ailments
- Opening and closing shop
Pharmacy Assistant
MagaSave Chemist
01.2006 - 01.2007
- Customer Service
- Cash Handling
- Maintaining product knowledge
- Assisting Pharmacist with incoming and outgoing scripts
- Stock control
- Cleanliness of shop
- Helping customers to find correct products for ailments
Bar, Gaming, Barista and functions. TAB and Keno
Baulkham Hills Sports Club
01.2002 - 01.2006
- Opening club
- Cash Handling
- Preparing all tills
- Assisting in club bingo
- Assisting in club raffles
- Function Preparation
- Stock Control
- TAB Operations
- Keno Operations
- Poker machine maintenance and payouts
- Maintaining club cleanliness
- Customer Service and Bar tending
Customer Service
McDonalds Restaurants
01.1999 - 01.2002
- Quality Customer Service
- Cash Handling
- Upkeep and maintenance of store cleanliness
- Stock Control
- Food Preparation
Education
Hospitality Refresher - RSA and RCG, Coffee making skills
WEA College
11.2022
Reiki Master Certificate III - Reiki harmony Holistic Wellbeing
01.2022
Certificate III Hospitality - RSA/RSG/coffee making skills
Tandem Hospitality College
01.2006
School Certificate - undefined
Castle Hill High School
01.1997
Skills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Kitchen support
- Guest services
- Table setting
- Table clearing
- Payment processing
- POS system operation
- Kitchen communication
- Cleaning
- Food running
- Strong work ethic
- Sales experience
- Cash handling proficiency
- First aid training
- Menu design
- Cleaning and sanitizing
- Food preparation
- Supply restocking
- Upselling strategies
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Customer satisfaction
Interests
Community Service
Kurri Kurri Community Services, Community Support Worker, 2017, 2019, Providing support to customers to improve their independence by assisting with living skills, transport, social activities, medication and personal care, as well as other support as required.
Timeline
Food And Beverage Attendant
Quirkz in The Hunter
01.2023 - 01.2024
Food And Beverage Attendant
Crowne Plaza Hunter Valley
01.2023 - 01.2024
Barista
Mavericks Eatery
01.2022 - 01.2023
Disability & Aged Care Provider
Haskard & Co
01.2013 - 01.2015
Customer Service
R & B Health
01.2007 - 01.2008
Pharmacy Assistant
MagaSave Chemist
01.2006 - 01.2007
Bar, Gaming, Barista and functions. TAB and Keno
Baulkham Hills Sports Club
01.2002 - 01.2006
Customer Service
McDonalds Restaurants
01.1999 - 01.2002
Reiki Master Certificate III - Reiki harmony Holistic Wellbeing
Certificate III Hospitality - RSA/RSG/coffee making skills
Tandem Hospitality College
School Certificate - undefined
Castle Hill High School
Hospitality Attendant
ECBC
2024 - 2025
FOH Supervisor
Flamingoes Live
2023 - 2024
Community Support Worker
Kurri Kurri Community Services
2017 - 2019
Hospitality Refresher - RSA and RCG, Coffee making skills
WEA College