Skye Mackenzie
Canning Vale,WA
Summary
I'm Qualified Senior Hairdresser with proven expertise in hair styling techniques and exceptional customer service, honed at Jt's Ladies and Mens Hairstylist. Excelled in building a loyal clientele through personalized services, product knowledge and love/care for my clients. I demonstrate quick learning ability and teamwork, enhancing salon/retail operations and customer satisfaction. Achieved notable client retention by focusing on detail-oriented styling and effective communication on products that most beneficial for their hair type.
Overview
8
8
years of professional experience
Work History
Hairstylist
Jt's Ladies and Mens Hairstylist
01.2023 - 07.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and colour services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Organized sales area and work station to showcase products and boost sales.
- Counted and documented opening and closing cash amounts daily.
- Educated clients on proper hair care and recommended products suited to their hair type.
Hairstylist
Shear Elegance For Hair
03.2021 - 12.2022
- Demonstrated thorough knowledge of all salon products and services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Opening and closing of store.
Hairstylist Apprentice/Hairstylist
Jts Ladies and Mens Hairstylist
10.2016 - 03.2021
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Offered exceptional service and support to walk-in and scheduled customers.
- Received hands-on training from experienced stylists to hone technical skills and improve service quality.
- Quickly learned new cutting-edge styling methods under the guidance of seasoned professionals.
- Demonstrated adaptability by catering to diverse clientele with varying hair types, textures, and preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Demonstrated thorough knowledge of all salon products and services.
- Assisted hair stylists with colorwork by applying base colours and toners.
- Regular Goldwell courses at the Goldwell academy.
Education
Certificate III - Hairdressing
Taylorweir Hairdresser & Barber Training
Northbridge, WA09.2019
WACE -
Northam Senior High School
Northam, WA10.2016
Skills
- Quick Learner
- Excellent Customer services
- Hair styling techniques
- Detail-orientated
- Product Knowledge
- Marketing familiarity
- Workspace Organization
- Decision-Making
- Cash Register Operation
- Exceptional team communicator
- Sales expertise
Timeline
Hairstylist
Jt's Ladies and Mens Hairstylist
01.2023 - 07.2024
Hairstylist
Shear Elegance For Hair
03.2021 - 12.2022
Hairstylist Apprentice/Hairstylist
Jts Ladies and Mens Hairstylist
10.2016 - 03.2021
Certificate III - Hairdressing
Taylorweir Hairdresser & Barber Training
WACE -
Northam Senior High School
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