Skye Martin
Chisholm,NSW
Summary
Hardworking and passionate Business Manager offering diverse experience in customer service and business management. Quick-learning with excellent multi-tasking skills and mastery of new technology. I pride myself in punctuality, problem solving, being adaptable and following company policies and procedures.
Overview
10
10
years of professional experience
Work History
Business Manager
Midsupport
04.2018 - Current
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Ensure compliance with company policies and industry regulations through regular audits and process updates.
- Strengthen financial operations by conducting bank reconciliations and financial reporting.
- Process invoices and documents with consistent on-time delivery.
- Develop monthly, quarterly and annual profit and loss statements and balance sheets.
- Manage a high volume of invoices, maintaining accurate records and ensuring prompt payments to vendors.
- Assist with recruitment and onboarding of new employees.
- Assist with weekly payroll and rostering duties
Waitress / Barmaid / Barista
Victoria Hotel
02.2019 - Current
- Creating / Counting tills and banking
- Cash Handling / clearing & setting of tables / cleaning / COVID compliance.
- Coordination of restaurant and function bookings.
- Verified identification before serving customers to comply with state law.
- Upheld strict regulations for safe alcohol service and food safety.
Support Worker
Midsupport
04.2016 - 04.2018
- Ensured participant daily record-keeping documentation requirements were met in a timely manner.
- Collaborated with other health care stakeholders to plan and coordinate care for clients.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Administration of Medication
- Developed strong rapport with participants and parents/carers by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Provided support within the community and within supported independent living houses.
- Provided assistance with participants personal hygiene.
Restaurant Supervisor
Mcdonalds
03.2014 - 02.2017
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- · Streamlined communication between kitchen and front-of-house staff for improved efficiency during peak hours.
- Used cash registers and credit card machines to cash out customers.
- Complied with food safety and food hygiene regulations to safeguard public health.
Education
Certificate - Responsible Conduct of Gambling
NSW Government
2024
Certificate - Responsible Service Of Alcohol
NSW Government
2024
Certificate - Infection Control Training
Aspen Medical
2020
Certificate - First Aid
Allens Training
2020
Certificate IV - WorkPlace Health & Safety
Strategic Corporate Training
2019
Certificate IV - Disability Studies
Reach For Training
Hamilton, NSW2018
Certificate - Manual Handling
Reach For Training
2018
Certificate - Working With Children
WWCC
2018
Higher School Certificate -
TAFE
Metford NSW2015
Skills
- Business Leadership
- Customer Service
- Goal Setting
- Self-motivated, with a strong sense of personal responsibility
- Reliable
- Problem-Solving
- Attention to detail
- Willingness to learn and grow
Timeline
Waitress / Barmaid / Barista
Victoria Hotel
02.2019 - Current
Business Manager
Midsupport
04.2018 - Current
Support Worker
Midsupport
04.2016 - 04.2018
Restaurant Supervisor
Mcdonalds
03.2014 - 02.2017
Certificate - Responsible Conduct of Gambling
NSW Government
Certificate - Responsible Service Of Alcohol
NSW Government
Certificate - Infection Control Training
Aspen Medical
Certificate - First Aid
Allens Training
Certificate IV - WorkPlace Health & Safety
Strategic Corporate Training
Certificate IV - Disability Studies
Reach For Training
Certificate - Manual Handling
Reach For Training
Certificate - Working With Children
WWCC
Higher School Certificate -
TAFE
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