Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Skye Mee

Forrestfield,WA

Summary

Take-charge, highly-motivated, hardworking individual delivering executive support and team leadership to business operations with desire to take on new challenges. Dependable and detail-oriented to manage multiple tasks and priorities with a Strong work ethic, adaptability, and exceptional interpersonal skills, I find it easy to multitask and manage my time efficiently. Broad experience includes office management, accounts receivable, invoicing, dispatching, database management, staff liaising (hiring, rostering, payroll), stock management & varying administrative duties.

Overview

4
4
years of professional experience

Work History

BP Assistant Store Manager (ASM)

BP Retail
The Lakes, WA
10.2023 - Current
  • Oversee all Customer Service Representatives & ensure they’re trained and confident in their job
  • Assist the store manager with stock counts, orders, returns, and general paperwork
  • Assist in the set-up of other stores under my area manager's jurisdiction.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

BP Assistant Store Manager (ASM)

BP Retail
Myaree, WA
02.2023 - 10.2023
  • Oversee all Customer Service Representatives & ensure they’re trained and confident in their job
  • Assist the store manager with stock counts, orders, returns, and general paperwork
  • Assist in the set-up of other stores under my area manager's jurisdiction.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

BP Customer Service Representative (CSR)

BP Retail
Myaree, WA
03.2022 - 02.2023
  • Conduct fuel and store sales to customers
  • Ensure store is neat and well stocked
  • Maintain a consistent rate of 8CPL deals, ensuring KPI’s are met.
  • Answered customer inquiries and provided accurate information regarding products and services.

Residents Team Leader

Kanyana Wildlife Rehabilitation Centre
12.2020 - 02.2023
  • Ensure the health and safety of all team members and that all tasks are undertaken in a safe manner
  • Training new volunteers in all required tasks (feeding, enrichment, cleaning & food preparation)
  • Creating new job plans in order to complete all jobs as quickly and efficiently as possible.

Amazon Associate (Picker Packer)

Addeco
10.2021 - 03.2022
  • Collecting required items from a large warehouse to be packed and shipped to customers all over Australia
  • Restock any items received in preparation for future orders
  • Maintain a consistent speed in order to reach KPI’s.

Loyalty Consultant (Sales)

Accor Plus
08.2019 - 11.2019
  • Interacting with customers over the phone, advertising the company’s deals
  • Making sales via telecommunication to meet KPI’s.

Education

Bachelor of Arts in Psychology (Undergraduate Degree) -

Murdoch University (Murdoch Campus)

Bachelor of Criminology (Undergraduate Degree) -

Murdoch University (Murdoch Campus)

University Preparation Course (Education Assistant Program) -

Edith Cowan University (Mount Lawley)

Western Australian Certificate of Education -

Lumen Christi College

Certificate of Graduation -

Lumen Christi College

Skills

  • Records Management
  • Stock Management
  • Store Organization
  • Loss Prevention
  • Customer Relations
  • Inventory Counting
  • Sales Techniques
  • Regulatory Compliance
  • POS Systems Operations
  • Incident Reports
  • Staff Supervision
  • Mentoring and Coaching
  • Microsoft Office Suite
  • Attention to Detail
  • Staff Management
  • Issue Resolution
  • Hiring and Training
  • Transaction Processing
  • Display Setup
  • Problem-Solving
  • Pricing and Markdowns
  • Stock Rotations
  • Staff Scheduling
  • Physical Fitness
  • Presenting at Conferences
  • Animal Evaluation
  • Report Writing
  • Data Entry Software
  • Multitasking
  • Quality Control
  • Barcode Scanning
  • Order Picking
  • Forklift Operation
  • Order Fulfillment
  • Staff Training
  • Time Management

References

  • Mrs Barbara Wight ~ Reptile Coordinator ~ Kanyana Wildlife Rehabilitation Centre ~ 0427 834 886
  • Mr Joshua Pellizzari ~ Customer Service Representitive ~ BP ~ 0417 688 110
  • Ms Sarina Cooper ~ Science Head of Learning ~ Southern River College ~ 0414 312 900
  • Dana Prince ~ Office Manager ~ Myaree Car Hire ~ 0475 847 505
  • Robyn Jenkins ~ Store Manager ~ BP Retail ~ 0407 138 298

Timeline

BP Assistant Store Manager (ASM)

BP Retail
10.2023 - Current

BP Assistant Store Manager (ASM)

BP Retail
02.2023 - 10.2023

BP Customer Service Representative (CSR)

BP Retail
03.2022 - 02.2023

Amazon Associate (Picker Packer)

Addeco
10.2021 - 03.2022

Residents Team Leader

Kanyana Wildlife Rehabilitation Centre
12.2020 - 02.2023

Loyalty Consultant (Sales)

Accor Plus
08.2019 - 11.2019

Bachelor of Arts in Psychology (Undergraduate Degree) -

Murdoch University (Murdoch Campus)

Bachelor of Criminology (Undergraduate Degree) -

Murdoch University (Murdoch Campus)

University Preparation Course (Education Assistant Program) -

Edith Cowan University (Mount Lawley)

Western Australian Certificate of Education -

Lumen Christi College

Certificate of Graduation -

Lumen Christi College

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Skye Mee