Skye Phillips
ADELAIDE,SA
Summary
Dedicated service provider with expertise in customer interactions and food safety compliance. Proven track record of delivering timely service and improving customer satisfaction through efficient order processing and inventory management.
Overview
2000
2000
years of professional experience
Work History
Crew Member
hungry jacks
ADELAIDE, SA
05.1998 - 09.1999
- Assisted customers with orders, ensuring timely and accurate service for a positive dining experience.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Interacted pleasantly with guests to deliver quality customer service.
- Served food quickly for positive guest experiences.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Took orders from patrons and input selections into store computer system.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Processed cash and credit card payments, promptly returning receipts, coins, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted a positive image for business.
- Maintained cleanliness of the dining area and kitchen equipment.
- Followed safety and hygiene protocols, contributing to a clean and safe dining environment for guests.
- Adhered to health department regulations regarding food handling procedures.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Stocked supplies and organized inventory for easy access.
- Organized and restocked supplies to enhance operational efficiency and support team workflow.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Upheld high standards of productivity and quality in operations.
- Operated point-of-sale system for efficient order processing.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
- Assembled and served meals based on guest specifications.
- Directed patrons to restrooms and other amenities within the facility.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assembled and served meals according to specific guest requirements.
- Directed patrons to restrooms and other amenities within the facility.
catalogue deliverer
IVE Distribution
Elizabeth Downs, SA
2020 - 2021
- Delivered items to customer's homes or businesses in a timely manner.
- Managed routes efficiently to ensure timely completion of deliveries.
- Planned efficient routes to maintain delivery schedules.
- Navigated routes using GPS to ensure timely arrivals at destinations.
- Utilized GPS and maps for efficient route planning.
- Adhered to safety protocols while delivering materials on foot or by car.
- Maintained adherence to stringent delivery deadlines.
- Verified delivery accuracy by checking items against shipping orders.
- Monitored inventory levels and proactively requested additional supplies to ensure uninterrupted deliveries.
- Tracked delivery records with manifests using smartphones to secure customer signatures and confirm accuracy.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Organized parcels by designated delivery route to enhance efficiency of the distribution process.
catalogue deliverer
salmat and pmp
holden hill, SA
2008 - 2008
- Delivered items to customer's homes or businesses in a timely manner.
- Managed routes efficiently to ensure timely completion of deliveries.
- Planned routes to optimize delivery schedules and enhance customer satisfaction.
- Ensured timely delivery by adhering to strict deadlines.
- Utilized GPS and maps for efficient route planning.
- Sorted parcels to streamline delivery process and improve route efficiency.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Followed company safety protocols at all times while on the job.
- Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
Receptionist
Sonia Pilla
Payenham, SA
2008 - 2008
- Maintained cleanliness and organization of reception area to create a welcoming and professional environment.
- Managed incoming and outgoing mail and packages to ensure timely delivery and support operations.
- Assisted management with special projects, contributing to improved team efficiency and workflow.
Catalogue Deliver
salmat
Surfside, New South Wales
2007 - 2007
- Prioritized and organized tasks to meet service goals effectively.
- Adhered to safety protocols while transporting goods to ensure safe deliveries.
- Navigated routes using GPS to ensure timely arrivals at destinations.
- Planned efficient routes to maintain delivery schedules.
- Managed routes efficiently to ensure timely completion of deliveries.
- Maintained adherence to stringent delivery deadlines.
- Sorted parcels by delivery route to streamline distribution process.
- Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
- Followed company safety protocols at all times while on the job.
Education
Non Accredited - Live Your Best Life And Plan For Your Future
Catherine House
Adelaide11-2024
Certificate 3 - Business
Alffie
Online10-2019
Certificate 2 - Hospitality
WISE Employment
Gawler, SA06-2015
Skills
- Order processing and inventory management
- Delivery planning
- Payment processing
- Product handling
- Delivery scheduling
- Food safety compliance
- Cash handling
- Customer service
Timeline
Crew Member
hungry jacks
05.1998 - 09.1999
catalogue deliverer
IVE Distribution
2020 - 2021
catalogue deliverer
salmat and pmp
2008 - 2008
Receptionist
Sonia Pilla
2008 - 2008
Catalogue Deliver
salmat
2007 - 2007
Non Accredited - Live Your Best Life And Plan For Your Future
Catherine House
Certificate 3 - Business
Alffie
Certificate 2 - Hospitality
WISE Employment