Summary
Overview
Work History
Education
Skills
Timeline
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Skye Rodgers

Skye Rodgers

Sydney,NSW

Summary

I recently completed my Bachelor of Psychology at Macquarie University, Sydney, where I developed a deep understanding of human behaviour and the factors influencing individual and group dynamics. I successfully completed my HSC with a 1st in the state rank for Food Technology (NSW). Completing my HSC during COVID not only taught me resilience but also helped me discover my ability to learn autonomously and collaborate effectively with others.

Currently, my casual role at Mecca Cosmetica allows me to tailor customer service solutions for customers in beauty, skincare, and fragrance, creating personalized and memorable shopping experiences. I take pride in ensuring each customer feels incredible, leaving with a sense of fulfillment from their visit. This role has enhanced my ability to understand and meet customer needs, where I can connect with diverse customer base.

My ambition is to pursue a career as an Organisational Psychologist, either within a consulting practice or a corporate organization. Drawing on my academic knowledge, hands-on experience, and natural instincts, I aspire to facilitate positive communication and well-being outcomes within the multi-generational workforce. By blending psychology with my strong interpersonal and customer service skills, I am excited to contribute to organizational success and employee well-being.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Mecca Cosmetica
03.2022 - Current
  • Company Overview: Tailoring customer service solutions for customers in beauty, skincare and fragrance; ensuring each customer feels incredible and takes away a valued experience
  • Tailoring customer service solutions for customers in beauty, skincare and fragrance; ensuring each customer feels incredible and takes away a valued experience

Program Support and Coordinator

HPC Global
07.2022 - Current
  • Company Overview: Program support and coordinator
  • I engage with our corporate clients managing pre-work submissions and program readiness
  • I work remotely and onsite, supporting the performance coaches on our team
  • Program support and coordinator
  • I engage with our corporate clients managing pre-work submissions and program readiness
  • I work remotely and onsite, supporting the performance coaches on our team

Soccer Coach

PLC
02.2022 - 05.2023
  • Company Overview: Well regarded Junior girls soccer coach
  • Well regarded Junior girls soccer coach

Service Learning Captain

PLC
02.2020 - 12.2020
  • Company Overview: A role focused on building positive culture
  • A role focused on building positive culture

Customer Service Cashier

McDonalds
08.2018 - 03.2019
  • Company Overview: I developed a range of skills through the well-known McDonalds training program, including multi-tasking, customer-service and team-work
  • I developed a range of skills through the well-known McDonalds training program, including multi-tasking, customer-service and team-work

Education

Bachelor of Psychology - Psychology

Macquarie University
Macquarie Park, NSW
01.2023

HSC -

Presbyterian Ladies College
Croydon, NSW
12.2021

Skills

  • Self motivation
  • Time management
  • Effective written and verbal communication skills
  • Excellent computer skills
  • Teamwork
  • Facilitation Skills
  • Problem solving
  • Eye for detail
  • Critical thinking
  • Problem resolution
  • Active listening
  • Customer service

Timeline

Program Support and Coordinator

HPC Global
07.2022 - Current

Customer Service Representative

Mecca Cosmetica
03.2022 - Current

Soccer Coach

PLC
02.2022 - 05.2023

Service Learning Captain

PLC
02.2020 - 12.2020

Customer Service Cashier

McDonalds
08.2018 - 03.2019

Bachelor of Psychology - Psychology

Macquarie University

HSC -

Presbyterian Ladies College
Skye Rodgers