SKYE CHRISTIE

Currently working as a Medical Receptionist and Bookings Coordinator at an NDIS facility that offers Occupational, Speech, Feeding, Counselling and Physiotherapy. Manage 13+ therapists daily schedules whilst keeping on top of general reception duties.

• Create and schedule appointments through Splose.
• Create and send invoices.
• Reconcile payments through XERO.
• Track participant funding.
• Create/Send Support Plans and Service Agreements.
• Organise therapist schedules including booking new participants, assessments and progress reports.
• Correspond with Plan Managers, LAC and other agencies to help support participants.
• Manage emails and ensure enquiries are responded to in a timely manner.
• Keep on top of our extensive waiting list.
• Handle incoming calls.
• Train new staff members.

Manage daily clinics and theatre list for two renowned Private Surgeons at Westmead Private Hospital.

• Schedule patient appointments and procedures using BlueChip.
• Create invoices and quotes for consults and procedures.
• Handle payments for consults and procedures.
• Liaise with other medical professionals, hospitals and health funds.
• Handle incoming calls and enquiries.
• Process Medicare Billings.
• End of day Reconciliations.
• Maintain current and accurate medical records for patients.
• Perform various administrative tasks.

Medical Receptionist for a busy General Practice with a team of 8+ Doctors, a Practice Nurse and a Cardiologist.

• Maintain patient data and bookings using Best Practice.
• Assist the Doctors and Nurse in medical procedures.
• Administrative tasks.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Greeted visitors and initiated triage processes for clients.
• Clean and sterilise equipment.
• Payment handling - cash and Eftpos.
• Handle and prepare immunisations/injections for Doctors and the nurse.
• Handle work cover compensation billings.
• Handle Medicare billings along with resubmissions of billings.
• Liaise with patients, their carers and other organisations to deliver exceptional customer service both over the counter and phone.
• Train new staff members.

Deliver exceptional customer service.

• Taking orders over the counter.
• Payment handling - cash and Eftpos.
• Preparing and serving food to customers.
• Maintaining a clean work environment in accordance with Health standards and practices.
• Adhering to Policies and Procedures and maintain a clean and safe environment.

Responsible for serving and delivering food in a fast-paced Seafood Takeaway

• Taking orders over the counter and on the phone.
• Payment handling - cash and Eftpos.
• Preparing and serving food to customers.
• Stock management.
• General Cleaning.
• Adhering to Policies and Procedures and maintain a clean and safe environment.
• Train new staff members.