Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Skylah Heke

Brisbane,QLD

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
years of professional experience

Work History

Administrative Assistant /Speech Therapist Assistant

Able Kids Therapy
Northlakes, Qld
04.2023 - 01.2024
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Inventoried and ordered supplies for office.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided support for language development activities to clients.
  • Conducted research on various speech therapy techniques and procedures.
  • Collaborated with other health professionals such as physical therapists and occupational therapists in order to coordinate care plans.
  • Helped with the design of therapeutic exercises tailored to the needs of each patient.

Retail Assistant

Target
Chermside, Qld
11.2022 - 03.2023
  • Restocked shelves with new merchandise when required.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Answered questions about current promotions and resolved issues according to store policies.

Food Attendant

Hungry Jacks
Boondal, Qld
03.2021 - 08.2021
  • Provided excellent customer service while interacting with guests in a friendly manner.
  • Adhered to all company policies regarding quality control measures.
  • Demonstrated accurate cash handling and sales and managed cash debit and credit transactions.
  • Maintained order and cleanliness of work areas to conform with health codes.

Education

HSC -

Wavell State High
Brisbane, QLD
11-2023

Skills

  • Documentation and Recordkeeping
  • Prioritization
  • Phone Call Answering
  • Dedicated Team Player
  • Customer Service
  • Report Writing

Affiliations

  • 2018-2023

Netball Excellence

Rugby League

MET North Rugby League Representative

  • 2021-2022

Harvey Norman Cup Norths Devils U19 girls Rugby League Representative

  • 2022-2023

Harvey Norman Cup East Tigers girls U19 Rugby League Representative

  • 2023-Current

Harvey Norman Cup Norths Devils U19 girls Rugby League Representative

References

  • Janet De Gelder / Kylie (Able Kids Therapy)

admin@ablekidstherapy.com.au

07 3555 8198

  • Tiffany Reilly (Personal)

042 6232 595

Timeline

Administrative Assistant /Speech Therapist Assistant

Able Kids Therapy
04.2023 - 01.2024

Retail Assistant

Target
11.2022 - 03.2023

Food Attendant

Hungry Jacks
03.2021 - 08.2021

HSC -

Wavell State High

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Skylah Heke