Sladjana Aukuso
Melbourne,VIC
Summary
Proven efficiency in product packaging and customer service, demonstrated through surpassing daily quotas at Elite Logistics Australia. Skilled in packing accuracy and time management, I consistently enhance order fulfillment rates. My problem-solving abilities and strong interpersonal communication support team success and client satisfaction, achieving notable improvements in operational productivity.
Overview
2
2
years of professional experience
Work History
Picker Packer
Elite Logistics Australia
11.2023 - Current
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
Crew Member
McDonalds
05.2023 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary in line with OHS policies.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Admin Assistant (Work Experience/Volunteer)
Victorian Arabic Social Services(VASS)
06.2022 - 06.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Provided administrative support to department leads to help organize and manage client information.
- Helped clients navigate social services system and access needed resources.
Education
No Degree -
Hume Central Secondary College
Melbourne, VIC12.2023
Skills
- Product Packaging
- Order Picking
- Packing Accuracy
- Customer Service
- Problem-Solving
- Time Management
Languages
English
Samoan
Technical Skills
Microsoft Office Suite, Common operating systems
References
Available upon request
Timeline
Picker Packer
Elite Logistics Australia
11.2023 - Current
Crew Member
McDonalds
05.2023 - 11.2023
Admin Assistant (Work Experience/Volunteer)
Victorian Arabic Social Services(VASS)
06.2022 - 06.2022
No Degree -
Hume Central Secondary College
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