Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Slava Ostapenko

Brisbane,QLD

Summary

Accomplished Team Leader/Principal Database Administrator at Queensland Police Service, adept in leading database specialists team to meet organisational goals and assure customers satisfaction. I've managed and improved team's tasks workflow for achieving outstanding team results in both operational and project work. Team's efforts have been greatly appreciated by many stakeholders. Leadership and technical proficiency in RDBMS tools have consistently met critical operational goals. Analytical thinking and problem solving skills have met with organisation's demand for enhanced systems performance, high availability and continuous evolvement.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Team Leader/Principal Database Administrator

Queensland Police Service
05.2022 - Current
  • Lead team of 7 database professionals fully accountable for the fleet of 1000+ databases across QPS, QAS and QFES agencies.
  • Optimized team work processes which significantly reduced tasks' resolution times. Team cleared out backlog. 90% of requests are now actioned within 24 hours. High priority tasks are attended within 1 hour. Team completed over 3000 service requests in FY23/24 and over 20 large scale projects.
  • Transformed team workflow focusing on proactive tasks. This slashed number of critical incidents to almost zero.
  • Implemented processes and tools for managing team's operational and project work
  • Conducted project for seamless transition of 100+Tb database into the new infrastructure.
  • Piloted projects for adoption of cloud based solutions and platform transformation for mission critical systems (including key policing system and Triple Zero call system)
  • Streamlined database operations leading to timely resolution of critical production issues, ensuring 99.99% of systems availability and zero data loss.
  • Provided expert advice in the complex technical solutions generating effective and innovative designs. This lead to significant implementation and running cost reduction as well as improved performance metrics.
  • Collaborated with cross-functional teams to provide effective resolutions that supported business objectives and met user needs. Set up regular catch-up meetings to align teams' processes and goals.
  • Orchestrated multiple successful database migration projects for large and mission critical databases, ensuring seamless transitions with minimal disruption to business operations.
  • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders. Mentored and guided staff members on database technologies and organisation processes.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established requirements and service level agreement metrics for various vendors.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Practiced ITIL guidelines for aligning IT services with business needs.

Senior Database Administrator

Queensland Police Service
03.2011 - 05.2022
  • Ensured high availability of critical databases by implementing proactive monitoring and disaster recovery strategies.
  • Resolved complex technical issues promptly, minimizing disruptions to daily operations of the organization.
  • Optimized database performance by conducting regular maintenance and implementing best practices.
  • Coordinated with application developers to optimize query performance, ensuring seamless integration between databases and applications used throughout the company.
  • Implemented robust backup strategies to safeguard essential data against potential loss or corruption incidents.
  • Coordinated with project management on database implementation timelines.
  • Reduced downtime during system upgrades by planning and executing seamless migration processes.
  • Set up and controlled user access levels across databases to protect sensitive data.
  • Developed scripts and processes for data integration and maintenance.
  • Developed comprehensive documentation of database systems, facilitating knowledge sharing among team members and improving training initiatives.
  • Established standardized procedures for routine database tasks, increasing overall productivity within the team.
  • Installed and configured middleware in Linux and Windows environments.
  • Utilized RDBMS tools and utilities to monitor, tune and optimize system performance. Developed and enhanced monitoring solutions to enable timely attendance to 100% of database related anomalies.

Education

Bachelor of Science - Computer Engineering

Priazov State Technical University
Mariupol, Ukraine
05.2000

Skills

  • Leadership of database specialists team for efficient resolution of operational issues and completion of project work
  • Expert knowledge of corporate database systems
  • Coordination of work with technical teams and customers
  • Performance tuning proficiency
  • Extensive experience in project work
  • Complex problem solving
  • Analytical thinking
  • High availability and disaster recovery planning and implementation
  • Change management implementation and following ITIL principals
  • Embracing use of advanced platforms and Cloud computing
  • Database technologies Oracle: 10g-19c, RAC, DataGuard, Exadata, Apex, Weblogic MS SQL: 2000-2022, AlwaysOn, Clustering, Replication, CDC, Partitioning Various backups methods and data protection solutions Capacity and resources management

Accomplishments

  • Lead team of skilled professionals; provided expert guidance for the effective team functioning and achieving organisational goals.
  • Proactively planned tasks and managed resources in both operational and project-focused activities.
  • Implemented tools and methods for improved workflow and faster tasks completion. Followed ITIL guidelines for achieving operational efficiency.
  • Established operational stability for the entire database fleet including critical databases such as Triple Zero Calls systems, Platinum and core business systems.
  • Developed backup, DR and BCP procedures. Achieved exceptional level of database availability and zero data loss.
  • Carried out multiple database migration/upgrade projects for critical systems with close to zero downtime as well as guided other team members in achieving the same. Brought Prince2 methods for successful and punctual project management.
  • Established cross-functional teams and customers communications for productive collaboration.

Certification

Oracle Database Professional (OCP),

ITIL Foundations

Timeline

Team Leader/Principal Database Administrator

Queensland Police Service
05.2022 - Current

Senior Database Administrator

Queensland Police Service
03.2011 - 05.2022

Bachelor of Science - Computer Engineering

Priazov State Technical University

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Slava Ostapenko