Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sloane Richardson

Sloane Richardson

Moorebank,NSW

Summary

An experienced Consultant in Facilitating Emergency Management with 14 years experience, sound knowledge of AS 3745-2010, legislations, Acts, and regulations with the work required to facilitate the necessary training sessions and advice needed to achieve positive outcomes for clients and Assets. Sound administration and organisational skills in managing workloads for multiple Asset requirements. Equally, Experienced manager in the hospitality and security industries working a combination of weekends and rotating shift work on a seven day rotation with proven skills and a track record of success in optimising performance, budgets and profitability, whilst maintaining maturity and credibility needed to undertake a pivotal management role. A high standard of customer service and professionalism to enhance the organisation's reputation. Established skills with introducing and implementing emergency procedures to cover Fire evacuations, First aid proficiencies, Security Risk Management assessments and treatments, WHS requirements for workplace obligations in safe work practices.


Overview

24
24
years of professional experience

Work History

Emergency Planning Consultant

The Hendry Group
07.2023 - 11.2023

A strong Emergency Management Business, prior and during the period of time whilst in Administration.

Emergency Management Consultant

GREENCAP – TRIMEVAC
10.2012 - 07.2023

- Primary Trainer for Service Australia

- Competent in Emergency Management delivery.

- Sound knowledge with Australian Standards and legislative, regulatory requirements.

National Emergency Management Advisor

The GPT Group
07.2017 - 11.2019

A secondment role for GPT.

- National Emergency Management Advisor to the GPT Group

- Implement, conduct and revise and monitor training for all area of the business with emergency management.

Senior Trainer

ADF Training / La Nouvelle Musique
01.2011 - 10.2012

- Delivery Emergency Management training to National clients throughout Australia.

- Frequent travel to deliver training to clients.

Duty Manager

Fairfield RSL Club
01.2010 - 01.2011
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Risk and Safety Manager

Wentworthville Leagues Club
01.2004 - 01.2008
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.

Duty Manager

Canterbury-Hurlstone Park RSL
01.2000 - 01.2004
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.

Education

GRADUATE CERTIFICATE (LEADERSHIP IN THE WORKPLACE) -

Blacktown TAFE

CERTIFICATE IV OHS – BSB41407 -

Portfolio Security

CERTIFICATE IV TRAINER AND ASSESSOR – TAA40104 -

Australian Institute of Industry & Training

CERTIFICATE IV TRAINER AND ASSESSOR – TAE40110 -

Australian Institute of Industry & Training

Address Adult Language, Literacy and Numeracy – TAELLN411 -

Personnel Development and Training PTY LTD

CERTIFICATE IV IN SECURITY RISK MANAGEMENT – PRS40598 -

National Investigation & Research Training Centre

CERTIFICATE IV IN BUSINESS (FRONTLINE MANAGEMENT) – BSB41001 -

Macquarie Community College

CERTFICATE IV IN HOSPITALITY (SUPERVISION) -

Canterbury-Hurlstone Park RSL

OH&S RISK MANAGEMENT FOR SUPERVISORS & MANAGERS -

Canterbury-Hurlstone Park RSL

NATIONAL OHS CONSTRUCTION INDUCTION TRAINING -

Advanced Consulting & Training P/L

Provide First-Aid -

Workplace Training Group PTY LTD
01.2018

Skills

  • Emergency Management
  • Accountable for the seamless operation of individual day-to-day fire and Emergency training requirements for multiple Assets
  • Effective and Professional communication
  • Develop, maintain relevant training material
  • Plan, monitor and deliver training for 12 months in advance
  • Develop, manage, co-ordinate all administrative roles and deliver training to expected standards
  • Ability to deliver training across Corporate, Retail and Logistics Assets
  • Online reporting with Sharepoint, ARC, and TRIM online reporting systems
  • Manage an annual budget
  • Build and manage Asset & Key Corporate relationships
  • Developed, maintained and deliver an Emergency Management Tenant Handbook nationally
  • Frequent interstate travelling to deliver specialised training programs
  • All KPI’s were achieved to 91%
  • Develop, foster, and continue industry growth with emergency management
  • Registered Clubs
  • Successful Introduction of emergency procedures, with the development of fire evacuation training programs including egress planning and review
  • Successful introduction of organizational OHS systems including current First aid training proficiencies
  • Effective budgeting and cost controlling through maximizing rostering to reduced wage costs significantly
  • Successful training and coaching of implementing RSA Policies to maintain a positive relationship with local authorities
  • Assisting duty managers with the seamless operation with the food and beverage outlets and the effective management of the gaming floor IE clearance procedures
  • Identified and introduced measures to address several operational shortfalls
  • Established a reputation as a role model for leadership
  • Interpersonal Communication
  • Microsoft Word
  • Research
  • Customer Relations
  • Organization and Time Management
  • Public Speaking
  • Good Telephone Etiquette
  • Supervision and Leadership

Timeline

Emergency Planning Consultant

The Hendry Group
07.2023 - 11.2023

National Emergency Management Advisor

The GPT Group
07.2017 - 11.2019

Emergency Management Consultant

GREENCAP – TRIMEVAC
10.2012 - 07.2023

Senior Trainer

ADF Training / La Nouvelle Musique
01.2011 - 10.2012

Duty Manager

Fairfield RSL Club
01.2010 - 01.2011

Risk and Safety Manager

Wentworthville Leagues Club
01.2004 - 01.2008

Duty Manager

Canterbury-Hurlstone Park RSL
01.2000 - 01.2004

GRADUATE CERTIFICATE (LEADERSHIP IN THE WORKPLACE) -

Blacktown TAFE

CERTIFICATE IV OHS – BSB41407 -

Portfolio Security

CERTIFICATE IV TRAINER AND ASSESSOR – TAA40104 -

Australian Institute of Industry & Training

CERTIFICATE IV TRAINER AND ASSESSOR – TAE40110 -

Australian Institute of Industry & Training

Address Adult Language, Literacy and Numeracy – TAELLN411 -

Personnel Development and Training PTY LTD

CERTIFICATE IV IN SECURITY RISK MANAGEMENT – PRS40598 -

National Investigation & Research Training Centre

CERTIFICATE IV IN BUSINESS (FRONTLINE MANAGEMENT) – BSB41001 -

Macquarie Community College

CERTFICATE IV IN HOSPITALITY (SUPERVISION) -

Canterbury-Hurlstone Park RSL

OH&S RISK MANAGEMENT FOR SUPERVISORS & MANAGERS -

Canterbury-Hurlstone Park RSL

NATIONAL OHS CONSTRUCTION INDUCTION TRAINING -

Advanced Consulting & Training P/L

Provide First-Aid -

Workplace Training Group PTY LTD
Sloane Richardson