Smarika Poudel
South Granville
Summary
Dedicated Community Worker with experience in providing compassionate care to individuals in need. Skilled in needs assessments, resource coordination, and case management. Proven ability to build trusting relationships with clients from diverse backgrounds offering holistic support. Successfully increased client satisfaction through personalized interventions and effective problem-solving.
Overview
1
1
year of professional experience
Work History
Community Worker
Australian Disability Care Services
02.2024 - Current
- Designed, implemented, and managed Community programs and services tailored to meet the needs of diverse Participant populations
- Conducted in-depth data analysis to identify trends and inform program improvements
- Provided individualized support and resources to elderly, disabled, and individuals facing unemployment, health challenges, or marital difficulties
- Successfully resolved complex cases, demonstrating strong problem-solving and decision-making abilities.
Intake Officer
Care Services Australia
09.2023 - 02.2024
- Greeted and welcomed clients in a professional and courteous manner
- Conducted comprehensive intake assessments to gather detailed information about the client's needs and circumstances
- Assessed client eligibility for various programs and services based on established criteria
- Provided initial information and guidance to clients regarding available resources and support options.
Education
Bachelors in Community services -
Stotts College
Skills
- Effective communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Cultural sensitivity and understanding
- Proficiency in Excel, SharePoint, NDIS commission and Proda Software
- Ability to work independently and as part of a team
- Advocate for policy changes, raise awareness, and mobilise communities
- Strong interpersonal skills to build relationships with diverse communities and stakeholders
- Confident in researching, writing, and submitting grant proposals to secure funding
Field Placement
400 Hours
Field placement organizations
- ADRA Foundation
- Australian Care Foundation
Skills Acquired
Advocate for policy changes, raise awareness, and mobilise communities.
Strong interpersonal skills to build relationships with diverse communities and stakeholders.
Confident in researching, writing, and submitting grant proposals to secure funding.
Successfully fundraising for initiatives and campaigns.
Ability to organize and execute events, workshops, and conferences.
Confidence and skill in delivering presentations and speeches to various audiences.
Experience in providing support and assistance to individuals in crises.
References
- Sonam Arora, Operational Manager, +61 473 791 682, operations@australiancarefoundation.org.au
- Nurani Maharjan, Case Manager, 0424 611 379, Nurani.maharjan@chcs.com.au
Timeline
Community Worker
Australian Disability Care Services
02.2024 - Current
Intake Officer
Care Services Australia
09.2023 - 02.2024
Bachelors in Community services -
Stotts College
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