Sophie Currell
Narellan,NSW
Summary
Highly efficent Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and effiecent.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
05.2019 - Current
- Worked Cafe, front counter, drive-thru and all other areas.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Worked in a team environment to maintain high levels of productivity.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Completed all store opening and closing procedures.
- Distributed necessary tasks and duties during each shift.
Barista
Daily Bean Cafe
11.2022 - 03.2023
- Greeted and escorted guests to tables, fostering warm welcome.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
- Delivered accurate checks and processed bill payments in POS system.
- Processed accurate cash and credit card transactions.
Waitress
Anticos Woodfired Pizza
08.2022 - 11.2022
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners. Stocked service areas with supplies during slow periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Utilised POS system to receive and process customer payments.
Education
Bachelor of Nursing - Nursing
University of Wollongong
Wollongong, NSW2026
Magdalene Catholic High School
Narellan, NSW2022
Skills
- Cash Handling Supply Restocking
- Multitasking and Organization
- Customer Service
- Teamwork and Collaboration
- Time Management and Punctuality
Timeline
Barista
Daily Bean Cafe
11.2022 - 03.2023
Waitress
Anticos Woodfired Pizza
08.2022 - 11.2022
Crew Member
McDonald's
05.2019 - Current
Bachelor of Nursing - Nursing
University of Wollongong
Magdalene Catholic High School
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