S M EHSANUL HAQUE
INGLEBURN,NSW
Summary
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude.
Overview
1
1
year of professional experience
Work History
Barista
URBANISTA CAFE AND CONVENIENCE
03.2025 - Current
- Prepared espresso according to customer specifications and café standards.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Operated point-of-sale system for accurate order processing and cash handling.
- Trained new baristas on coffee preparation techniques and café procedures for consistent service quality.
- Cleaned counters, machines, utensils, and seating areas daily.
Customer Service Cashier
AMPOL
03.2025 - 12.2025
- Process transactions efficiently using point-of-sale systems
- Provide friendly and accurate customer service to enhance satisfaction
- Maintain cleanliness and organization of checkout area
- Assist customers with product inquiries and store navigation
- Handle cash management, including balancing registers at shift end
- Met customer service goals and exceeded customer expectations.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Bachelor of Science - BUSINESS INFORMATION SYSTEM
AUSTRALIAN INSTITUTE OF HIGHER EDUCATION
Sydney, NSW06-2028
Skills
- Time management
- Cash handling
- Order taking
- Espresso machine operation
- Beverage preparation
- Safe food handling practices
- POS systems
- Food preparation
- Coffee machinery
- Latte art
- Sales expertise
Languages
English
Bengali
Urdu
Hindi
Timeline
Barista
URBANISTA CAFE AND CONVENIENCE
03.2025 - Current
Customer Service Cashier
AMPOL
03.2025 - 12.2025
Bachelor of Science - BUSINESS INFORMATION SYSTEM
AUSTRALIAN INSTITUTE OF HIGHER EDUCATION