Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

S M EHSANUL HAQUE

INGLEBURN,NSW

Summary

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude.

Overview

1
1
year of professional experience

Work History

Barista

URBANISTA CAFE AND CONVENIENCE
03.2025 - Current
  • Prepared espresso according to customer specifications and café standards.
  • Maintained cleanliness and organization of workstations to ensure efficient service delivery.
  • Operated point-of-sale system for accurate order processing and cash handling.
  • Trained new baristas on coffee preparation techniques and café procedures for consistent service quality.
  • Cleaned counters, machines, utensils, and seating areas daily.

Customer Service Cashier

AMPOL
03.2025 - 12.2025
  • Process transactions efficiently using point-of-sale systems
  • Provide friendly and accurate customer service to enhance satisfaction
  • Maintain cleanliness and organization of checkout area
  • Assist customers with product inquiries and store navigation
  • Handle cash management, including balancing registers at shift end
  • Met customer service goals and exceeded customer expectations.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Bachelor of Science - BUSINESS INFORMATION SYSTEM

AUSTRALIAN INSTITUTE OF HIGHER EDUCATION
Sydney, NSW
06-2028

Skills

  • Time management
  • Cash handling
  • Order taking
  • Espresso machine operation
  • Beverage preparation
  • Safe food handling practices
  • POS systems
  • Food preparation
  • Coffee machinery
  • Latte art
  • Sales expertise

Languages

English
Bengali
Urdu
Hindi

Timeline

Barista

URBANISTA CAFE AND CONVENIENCE
03.2025 - Current

Customer Service Cashier

AMPOL
03.2025 - 12.2025

Bachelor of Science - BUSINESS INFORMATION SYSTEM

AUSTRALIAN INSTITUTE OF HIGHER EDUCATION
S M EHSANUL HAQUE