SMIT NATHWANI
Summary
Business Analytics graduate with a solid foundation in data analysis, business intelligence, and IT concepts, supported by hands-on experience in project management, cybersecurity fundamentals, and database systems. Confident with analytical tools and structured problem-solving, with a strong interest in building a career in ICT and progressing toward Business Analysis. Brings reliable administrative experience, excellent communication skills, and a proactive, learning-focused mindset suited to entry-level roles across ICT Support, Business Support, Project Coordination, or Junior Analyst pathways.
Overview
8
8
years of professional experience
Work History
Fresh Assistant Manager
Woolworths Supermarket
04.2026 - Current
- Oversaw product availability and implemented timely rotation of perishable goods to minimize waste.
- Assist in shelf stocking, planogram compliance, and product layout improvements for better customer flow.
- Contribute to team efficiency by completing assigned tasks accurately and supporting smooth store operations.
- Communicate effectively with supervisors and team members to ensure daily operational targets are achieved.
- Demonstrate reliability, adaptability, and consistent attention to detail in a fast-paced retail environment.
- Supervised daily operations to enhance team performance and customer service standards.
- Trained and mentored new staff, fostering a collaborative work environment.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Analyzed sales trends to inform product placement and promotional strategies.
- Coordinated scheduling to ensure adequate staffing during peak hours and special events.
- Fostered a positive work environment by addressing employee issues promptly and maintaining open communication channels.
- Enhanced customer satisfaction by efficiently managing daily operations and addressing customer concerns.
- Upheld company policies consistently while also ensuring compliance with all local regulations applicable to the business operation.
Team Member
Woolworths Supermarket
03.2024 - 04.2026
- Implemented strategies to enhance team productivity, achieving daily targets of filling over 500 cartons.
- Ensured freshness and quality of produce through regular inspections and adherence to safety standards.
- Assisted customers with product selection, enhancing shopping experience and promoting seasonal items.
- Maintained clean and organized display areas, contributing to store aesthetics and product accessibility.
- Collaborated with team members to restock shelves efficiently, minimizing downtime during peak hours.
- Implemented inventory tracking system, reducing spoilage and improving order accuracy for fresh items.
- Monitored sales trends to provide feedback on product performance and customer preferences to management.
- Streamlined inventory management through meticulous sorting and organizing of fresh convenience items.
Customer Service Representative
SUPA IGA Darch
08.2023 - 03.2024
- Enhanced stock control measures, resulting in a stock loss reduction of more than 10% through proactive management of inventory and storage systems.
- Processed customer transactions efficiently while maintaining minimal wait times.
- Assisted in stock management, display organization, and ensuring compliance with store standards.
- Developed teamwork and communication skills through regular coordination with store management and peers.
- Executed stock management processes across three departments, ensuring proper rotation and timely shelf replenishment before new orders.
Administrator
Nature Foods
02.2018 - 03.2023
- Implemented efficient inventory control and document management systems, resulting in improved administrative operations and a 7% boost in sales during off-peak periods.
- Coordinated with production, sales, and logistics teams to ensure timely product distribution.
- Supported vendor communication and maintained supplier documentation for procurement processes.
- Supervised a small administrative team and implemented workflow improvements that enhanced efficiency.
- Ensured compliance with local business regulations and company policies.
Education
MBA - Information And Communication Technology
Edith Cowan University
07-2025
MBA - Finance
CHARUSAT University
04-2016
Bachelor of Commerce - Accounting And Finance
Sardar Patel University
04-2014
Skills
Customer Support
,Problem Solving
,Process Improvement
Team Collaboration
Documentation & Reporting
Requirements Gathering (introductory)
Stakeholder Communication
,Business & Professional Skills:
,Reporting & Visualization
Project Management (MS Project, WBS, cost planning)
Cybersecurity Fundamentals (CIA Triad, Threat Modelling, Access Controls)
Business Intelligence (Power BI – beginner)
SQL & Data Modelling (MySQL)
Technical Skills:
Data Analysis (R, SPSS, Excel)
Languages
English
Gujarati
Hindi
Hobbies and Interests
Digital Innovation, Data Visualisation, Sustainability Analytics, Process Improvement
ACADEMIC HIGHLIGHTS & TECHNICAL EXPOSURE
- Project Management (MAN6925) – Gained understanding of PMBOK principles, project scoping, WBS creation, risk and cost planning.
- Business Intelligence (MAN6912) – Learned how data visualisation and performance reporting support strategic decisions.
- Cybersecurity Management (CSI6199) – Studied information security concepts including CIA Triad, threat modelling, and Linux permissions.
- Data Analytics (MAN6905) – Developed familiarity with R and SPSS for basic data analysis, regression, and visualisation.
- Finance & Accounting Analytics (ACC6045) – Applied basic statistical and ML techniques to financial datasets for performance evaluation.
- IT Value Realisation (MAN6935) – Created a business case with simplified cost–benefit analysis using Excel.
- Database Systems (MAN6905) – Built simple SQL queries and conceptual data models to understand database operations.
- Supply Chain Analytics (MAN6927) – Applied quantitative modelling and scenario analysis to optimise supply chain performance.
- Tools & Software Exposure: R Studio, SPSS, Excel, MS Project, MySQL, Power BI (introductory).
ADDITIONAL INFORMATION
Visa Status: Post-Study Work (485 Visa) – Full Work Rights in Australia
Timeline
Fresh Assistant Manager
Woolworths Supermarket
04.2026 - Current
Team Member
Woolworths Supermarket
03.2024 - 04.2026
Customer Service Representative
SUPA IGA Darch
08.2023 - 03.2024
Administrator
Nature Foods
02.2018 - 03.2023
MBA - Information And Communication Technology
Edith Cowan University
MBA - Finance
CHARUSAT University
Bachelor of Commerce - Accounting And Finance
Sardar Patel University