Summary
Work History
Education
Skills
Statement Profile
Timeline
Generic

Smithelyn Martinez

Summary

Friendly and reliable as a Cashier, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.


Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Work History

Owning My Small Business

  • Managing my own business

Customer Service Representative

Teletech
  • Inbound and outbound calls, Cater inquiries with the customer, As much as possible take the best action to solve, Always positive in catering the customers need

Customer Service Representative

SPI CRM
  • Inbound and outbound calls, Open new account, Taking care of their orders and deliveries, Making a refund (case to case basis)

Customer Service Representative

Qualfon
  • Inbound and outbound calls, Adding minutes to their phone, Cater their queries regarding on their unit

Overseas Filipino Worker (Taiwan)

  • Take care of the children/ playing with them at the same time, Doing the household chores, Cooking, Washing and do the ironing etc.

Overseas Filipino Worker (Taiwan)

  • Take care of the children/ playing with them at the same time, Doing the household chores, Washing and do the ironing etc
  • When the mother of my employer was stroke, I take care of her in the hospital till I finish my contract, Bathing and assisting her in the toilet, Assisting her to go acupuncture/going to do some exercise, Feeding and giving her the right medicine, Let them give some encouragement in life by talking and sharing good stories, etc.

Education

Undergraduate due to pandemic -

Uha Caregiver Academy
03.2020

Human Resource Management

Bachelor of science in Business Administration
01.2018

Human Resource Management

Bachelor of science in Business Administration
01.2018

Undergraduate -

Bachelor of Secondary Education
01.2013

Undergraduate -

Bachelor of Secondary Education
01.2013

Skills

  • Know basic computer but trainable
  • Speaks English
  • Good Listening skills
  • Patience
  • Multitasking
  • Hardworking
  • Honest
  • Flexible with different kinds of people

Statement Profile

I am a Graduate of Bachelor of Science in Business Administration major in Human Resource Management, with the skills in organizing equipped with knowledge to perform specific duties that would assign to me. To develop the skills and acquire new experience that will help hone my knowledge and ability in the specific field that I will be part of your company. 

Timeline

Owning My Small Business

Customer Service Representative

Teletech

Customer Service Representative

SPI CRM

Customer Service Representative

Qualfon

Overseas Filipino Worker (Taiwan)

Overseas Filipino Worker (Taiwan)

Undergraduate due to pandemic -

Uha Caregiver Academy

Human Resource Management

Bachelor of science in Business Administration

Human Resource Management

Bachelor of science in Business Administration

Undergraduate -

Bachelor of Secondary Education

Undergraduate -

Bachelor of Secondary Education
Smithelyn Martinez