Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Smiti Smiti

1417/18 Mt Alexander Road, Travancore Melbourne,VIC

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

4
4
years of professional experience

Work History

Internal Banker

Startek Westpac
02.2023 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Improved operations through consistent hard work and dedication.
  • Resolved problems, improved operations and provided exceptional service.

Sales Consultant Representative

Harvey Norman
07.2022 - 08.2023
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Business Analyst Team Leader

Telstra
02.2021 - 02.2023
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Cold-called leads and closed large number of new sales over several months.
  • Documented customer interactions using SalesForce to capture data in processing system.

Supervisor

Pancake Parlour
03.2020 - 01.2021
  • Cash counter service
  • Ordering and product display planning
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Stock Ordering and refilling.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Bachelor of Science - Information Technology

La Trobe University
Melbourne, VIC
11.2021

Diploma - Commercial Cookery

Acumen College
Melbourne, VIC
06.2022

Skills

  • RSA
  • Computer Literacy
  • Quick Learner & Good Listener
  • Self-motivated
  • Team leadership
  • Powerful negotiator
  • Conflict resolution
  • Interpersonal and written communication
  • Ability to work Under pressure
  • Extremely organised
  • Confident and interactive public speaker
  • Convincing power with a backing
  • Off logical reasoning
  • A desire to explore skills and knowledge that will help me grow and expand
  • My positive attitude and a desire to go above and beyond for our clients and team
  • Loyalty and dedication

Accomplishments

  • Achieved Employee of the month for 7 consistent months across the country.
  • Ranked number 1 for making top most sales throughout.
  • Ranked top performer for consistent 2 months.

Timeline

Internal Banker

Startek Westpac
02.2023 - Current

Sales Consultant Representative

Harvey Norman
07.2022 - 08.2023

Business Analyst Team Leader

Telstra
02.2021 - 02.2023

Supervisor

Pancake Parlour
03.2020 - 01.2021

Bachelor of Science - Information Technology

La Trobe University

Diploma - Commercial Cookery

Acumen College

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