Smreety Thaa
Sydney,NSW
Summary
Proven expertise in elevating service standards at Meat And Wine Co, showcasing exceptional body language awareness and team motivation. Achieved notable customer satisfaction by mastering wine pairing and ensuring efficient resolution of concerns. Demonstrates unparalleled patience and tact, significantly enhancing dining experiences.
Overview
7
7
years of professional experience
Work History
Waitress
Meat And Wine Co
06.2018 - Current
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Education
Master Of Business Administration - Accounting And Business
Holmes Institute of Higher Education
Sydney, NSW02.2024
Skills
- Team motivation
- Body Language Awareness
- Wine Pairing Expertise
- Patience and Tact
Timeline
Waitress
Meat And Wine Co
06.2018 - Current
Master Of Business Administration - Accounting And Business
Holmes Institute of Higher Education
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