Smriti Jain
Southbank
Summary
An enthusiastic management professional, I'm ready to take on positions that allow me to interact with consumers since, after all, interpersonal skills are crucial! I love talking and I haven't yet dabbled in part-time work abroad, but my previous positions have given me some extremely useful experience. I pick things up quickly and enjoy a challenge, that's for sure
Overview
2
2
years of professional experience
Work History
Customer Relationship Personnel
Reliance Trends (Retail Store)
2022.08 - 2023.02
- Engaged with customers in a friendly and approachable manner, addressing inquiries, providing product information, and ensuring a positive shopping experience
- Demonstrated effective problem-solving skills by addressing customer concerns and inquiries
- Managed transactions efficiently, ensuring accuracy and speed at the point of sale to enhance the overall customer experience
- Utilized strong communication to convey promotional offers, product information, and store policies
- Actively participated in team training sessions to stay updated on new products.
Research Analyst Intern
Tamohara (Investment Managers)
2022.05 - 2022.07
- Worked under senior analysts
- Made a research analysis paper on a company we were looking to invest in
- Analyzed financial statements and conducted market research.
- Enhanced research accuracy by implementing rigorous data validation techniques.
Director of Club Service
Rotaract Club of Thane Lake City
2021.07 - 2022.06
- Managed a team of 50+ members
- Conducted event for club bonding
- Interacted with other Rotaract Clubs and conducted joint events.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Education
Master of Management (Finance) -
University of Melbourne
Melbourne, VIC06.2025
Bachelor of Business Admin. -
NMIMS
Mumbai, India05.2023
Skills
- Communication & Interpersonal Skills
- Multi-tasking
- Team Player
- Customer Relationship Management
- Adaptability
- Time management
- Meticulous
- Conflict resolution
- Sales expertise
- Cross-selling techniques
Availability
I am available for full-time hours, including public holidays and weekends.
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Customer Relationship Personnel
Reliance Trends (Retail Store)
2022.08 - 2023.02
Research Analyst Intern
Tamohara (Investment Managers)
2022.05 - 2022.07
Director of Club Service
Rotaract Club of Thane Lake City
2021.07 - 2022.06
Master of Management (Finance) -
University of Melbourne
Bachelor of Business Admin. -
NMIMS
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