Smriti Thapa Magar
Auburn,NSW
Summary
Dynamic Crew Trainer with proven expertise in training program coordination and processing payments. Excelled at McDonald's Restaurant by elevating team performance and food safety through effective mentoring. Skilled in fostering a customer-friendly environment, demonstrating both hard and soft skills essential for high-paced settings. Achievements include significantly improving employee proficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
03.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Maintained current knowledge of all team position requirements.
- Provided coaching and mentoring to employees.
Team Member
Crust Pizza
01.2023 - 05.2024
- Making prep and managing stocks
- Worked as a pizza maker and mastered in Garnishing pizza
- Customer service and billing
Education
Diploma - Diploma in Cookery
Starford Collage
Sydney, NSW09-2025
Skills
- Processing payments
- Training program coordination
- Training documentation
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Interests
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Baking
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Engaging in food photography and sharing culinary creations on social media
- Learning new cooking techniques and expanding my culinary skills
- Food Photography
- I enjoy cooking for friends and family gatherings
Timeline
Crew Trainer
McDonald's Restaurant
03.2023 - Current
Team Member
Crust Pizza
01.2023 - 05.2024
Diploma - Diploma in Cookery
Starford Collage
Crew of the month for July
Got best crew of the month for July 2024
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