Saroj Nagpal
Brisbane,QLD
Summary
Team Leader experienced in directing activities in a retail setting. Talented at developing strategies, setting goals, and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Overview
5
5
years of professional experience
Work History
Retail-customer-service-representative
Night Owl Convenience Store
West End, QLD
01.2017 - 04.2022
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Understood each target customer's business model, mapped out the organization and identified unique technology needs.
- Set up appointments with potential and current customers to promote new products and services.
- Met frequently with technical, product management, and service personnel to stay current on company offerings and business policies.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Capable of handling the tobacco section as I have been aware of all kinds of smokes
Education
Bachelor of Education -
MD University
India03.1995
Skills
- Planning and Coordination
- Self-Motivated
- Flexible and Adaptable
- Cultural Awareness
- Interpersonal Communication
Timeline
Retail-customer-service-representative
Night Owl Convenience Store
01.2017 - 04.2022
Bachelor of Education -
MD University
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