Sneh Patel
Erskine Park
Summary
Dynamic administrative professional with a proven track record at BAPS Shri Swaminarayan Mandir, excelling in customer service and data management. Skilled in fostering client relationships and ensuring confidentiality, I effectively supported event logistics and enhanced student learning as a tutor, demonstrating strong problem-solving abilities and exceptional communication skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
BAPS Shri Swaminarayan Mandir
03.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Volunteer
BAPS Shri Swaminarayan Mandir
02.2019 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Set up projectors, laptops and microphones for live presentations.
- Ensured safety compliance during installation and operation of audiovisual equipment, minimizing risk to staff and attendees.
- Trained event staff on proper use of audio and visual equipment.
- Programmed and operated audio-visual equipment to support seamless live events.
- Actively communicated with other departments such as catering or room setup teams in order to coordinate event logistics seamlessly.
After-school Tutor
Akshar Education
01.2024 - 08.2024
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Education
Bachelor of Engineering Honours - Mechatronics Engineering
University of New South Wales
Sydney, NSW07-2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Filing
- Computer proficiency
- Customer and client relations
- Strong problem solver
- Scheduling
- Professional communication
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Full Professional
Timeline
After-school Tutor
Akshar Education
01.2024 - 08.2024
Administrative Assistant
BAPS Shri Swaminarayan Mandir
03.2020 - Current
Volunteer
BAPS Shri Swaminarayan Mandir
02.2019 - Current
Bachelor of Engineering Honours - Mechatronics Engineering
University of New South Wales
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