SNEHA ARUN
Cherrybrook,NSW
Summary
Dynamic early-career professional with a psychology and business studies background, eager to leverage generative AI for cutting-edge research and client-focused solutions. Proven track record in facilitating impactful discussions and delivering strategic insights, enhancing community programs for diverse populations. Skilled in data-driven analysis and communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Peer Facilitator - Volunteer
ACON
01.2024 - Current
- Facilitated educational sessions on mental health and queer relationships for groups of 12, enhancing understanding of queer community challenges.
- Gathered and analyzed feedback on LGBTQIA+ health programs, contributing to program improvement and community engagement.
- Equipped peers with knowledge on consent and relationship dynamics, fostering a supportive environment for discussion and learning.
Executive Volunteer
Women's Shed Hornsby Ku-Ring Gai
01.2022 - Current
- Reported on annual observations and proposed innovative activities for senior community members, enhancing engagement.
- Managed weekly logistics, including equipment setup and attendance tracking, ensuring smooth operations for over 50 participants.
- Maintained accurate online logs, improving data accessibility and communication within the organization by optimising digital efficiency.
Retail Team Member
Rebel sport
11.2022 - 08.2024
- Provided exceptional customer service, achieving 95% satisfaction ratings.
- Managed POS transactions, consistently meeting sales targets.
- Leveraged extensive product knowledge across footwear, apparel, and sports equipment to enhance customer experience.
Front-of-house Attendant
Foreign Return
12.2021 - 02.2023
- Provided exceptional customer service as Front-of-House Attendant in a high-pressure environment, managing alcohol service and ensuring compliance with regulations during peak hours.
- Effectively handled customer inquiries and concerns, demonstrating strong communication skills and the ability to thrive in fast-paced situations.
- Extensive knowledge of menu items, and ability to transform it into suggestions for customers.
Market Research Interviewer
Woolcott research & Engagement
04.2022 - 06.2022
- Conducted surveys from diverse client databases to gather market insights, enhancing understanding of client needs.
- Participated in user training for technology tools, improving analytical and communication skills for effective data collection.
- Developed strong communication skills through direct engagement with clients, ensuring accurate information gathering.
Brand Ambassador - Contract
LiveWorks Pty Ltd
12.2021 - 02.2022
- Represented Random Acts of Kindness (RAK) as a Brand Ambassador, engaging with over 200 individuals in public spaces to promote community kindness initiatives.
- Educated diverse audiences about RAK's mission, enhancing public awareness through direct interactions and strategic outreach efforts.
- Collaborated with a team to develop engaging communication strategies.
Education
Bachelor of Science - Psychology
University of New South Wales
Kensington, NSW05-2025
High School Diploma -
CPS GLOBAL SCHOOL
India01-2019
Skills
- Search engine optimization
- Marketing automation
- Data-driven decision making
- Copywriting and editing
Certification
- HLTDAID010First-aid Training - 2023 to 2026
- ChatGPT and Zapier - Agentic AI
- Foundations of digital marketing and e-commerce (Google)
Timeline
Peer Facilitator - Volunteer
ACON
01.2024 - Current
Retail Team Member
Rebel sport
11.2022 - 08.2024
Market Research Interviewer
Woolcott research & Engagement
04.2022 - 06.2022
Executive Volunteer
Women's Shed Hornsby Ku-Ring Gai
01.2022 - Current
Front-of-house Attendant
Foreign Return
12.2021 - 02.2023
Brand Ambassador - Contract
LiveWorks Pty Ltd
12.2021 - 02.2022
Bachelor of Science - Psychology
University of New South Wales
High School Diploma -
CPS GLOBAL SCHOOL
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