Summary
Overview
Work History
Education
Skills
Timeline
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Sneha Ghosh

Seven Hills,NSW

Summary

Reliable and detail-oriented professional with proven experience in retail operations and customer service. Skilled in POS systems, accurate documentation, compliance, teamwork, and time management, with a strong focus on delivering efficient and high-quality service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Online Fulfilment & ECommerce Team Member (Casual)

Woolworths Group
11.2025 - Current
  • Accurately fulfilled online customer orders following established procedures.
  • Used digital systems and handheld devices to process and track orders.
  • Met strict time and accuracy targets in a high-volume environment.
  • Complied with workplace health and safety and food-handling requirements.


Customer Service Representative

EzyMart
08.2025 - 01.2026
  • Delivered customer service in a fast-paced retail environment
  • Managed point-of-sale transactions accurately, including cash handling
  • Maintained store presentation, stock replenishment, and inventory checks
  • Resolved customer enquiries professionally and efficiently
  • Followed company procedures, safety, and compliance requirements


Laboratory Assistant

Rapture Biotech International
07.2024 - 01.2025
  • Conducted routine laboratory tests and experiments to ensure accurate results.
  • Maintained laboratory equipment and supplies, ensuring proper functioning and availability.
  • Documented experimental procedures and results meticulously for compliance and reporting.
  • Isolated and screened LDPE-degrading bacteria from diverse soil samples.
  • Identified potential bacterial strains and evaluated the degradation of selected strains through weight loss, SEM, or FTIR analysis.

Biotech Intern

Oniosome Healthcare
06.2023 - 07.2023


  • Responsible for performing routine sampling, including viable and non-viable air and surface sampling, related to the manufacturing of products for clinical trials and commercial operations in a controlled cleanroom environment.
  • Perform routine environmental monitoring and sampling of the facility to support clinical trials and commercial operations in a controlled environment.

Education

Master of Science - Medical Biotechnology

Univerity of Technology Sydney
Sydney, NSW
05-2027

Bachelor of Science - Biotechnology

Chandigarh University
Chandigarh
05-2024

Skills

  • Customer service
  • Sample/product handling
  • Basic data entry and documentation
  • POS systems
  • Microsoft office
  • Microsoft Excel

Timeline

Online Fulfilment & ECommerce Team Member (Casual)

Woolworths Group
11.2025 - Current

Customer Service Representative

EzyMart
08.2025 - 01.2026

Laboratory Assistant

Rapture Biotech International
07.2024 - 01.2025

Biotech Intern

Oniosome Healthcare
06.2023 - 07.2023

Master of Science - Medical Biotechnology

Univerity of Technology Sydney

Bachelor of Science - Biotechnology

Chandigarh University
Sneha Ghosh