SNEHA KHANNA
Adelaide,SA
Summary
Dynamic leader and adept problem-solver with a proven track record at Bendigo and Adelaide Bank, enhancing operational efficiency and implementing HRIS software. Excel in fast-paced environments, demonstrating exceptional communication skills and a commitment to continuous improvement. Expertise in data migration and fostering team collaboration, significantly contributing to organizational growth.
Overview
4
4
years of professional experience
Work History
Implementation Lead
Bendigo and Adelaide Bank
Adelaide , SA
09.2024 - Current
- Supported internal teams by providing feedback on best practices regarding implementations.
- Analyzed existing processes and developed solutions to improve operational efficiency.
- Provided technical support as needed throughout the duration of an implementation.
- Completed day-to-day duties accurately and efficiently.
- Data Accuracy and Correction of processes for smooth transition to new HRIS software and handling complex systems
People and Culture Administrator
Bendigo And Adelaide Bank
Adelaide, SA
03.2024 - 08.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Providing feedback on processes to maintain accuracy.
- Facilitating due diligence processes in accordance with policy.
LEARNING AND CAPABILITY SUPPORT OFFICER
ECH INC
10.2023 - 02.2024
- Providing Administration and Coordination Support to the Learning and Capability team including preparing reports, entering learning records into the LMS, managing the learning inbox, responding to inquiries etc
- Supporting the team with the onboarding of ECH team members
- Collate learning materials
- Book, Coordinate and manage a program of learning and development activities for employees such as courses, workshops, and online programs with providers
- Coordinate room set up and liaise with trainers to ensure learning programs are implemented smoothly
- Develop and maintain processes for document control.
TALENT AND ACQUISITION COORDINATOR
SA Water
06.2023 - 09.2023
- Responsible for arranging everything ready for the individual to commence work
- Calling the candidate to make sure documentation is complete
- Drafting Contracts
- Ensuring all clearances and checks are completed
- Ensuring all documents are completed and signed correctly
- Onboarding
- Payroll set up
- New starter set up.
HR ADMINISTRATOR
Mott MacDonald Group Australia and New Zealand
02.2023 - 05.2023
- Managing and monitoring a busy HR email inbox
- Onboarding new starters into the system and monitoring probationary periods
- Managing the administration component of terminations, role changes, transfers, and changes to conditions of employment
- Preparation of letters and other documentation
- Maintaining employee files and filing
- Producing reports from the HRIS system
- Conducting VEVO, Police & Qualification Checks
- Answering HR related enquires and ensuring they are dealt with correctly in a positive, friendly, and professional manner
- Working effectively in a small team to achieve operational targets
- Dealing with multiple stakeholders from within the region
- Supporting the HR team with administration duties as required.
RECRUITMENT CONSULTANT
Serco Talent
12.2022 - 02.2023
- High Volume Recruitment for a Healthcare Project - Hiring Registered Nurses for Health Direct Australia
- Assume responsibility for pre-interview screening
- Evaluation of resume and applications
- Create relationships with potential candidates and provide advice explain the role and responsibilities
- Find clients and foster long-term relations.
HR GRADUATE ADVISOR
National Australia Bank
07.2022 - 12.2022
- Providing timely and accurate advice to colleagues in relate to people and culture process and policies
- Promotion of self-service through knowledge articles
- Accurate data input of RTM tasks
- Working effectively with peers to understand the issues to be solved
- Monitor processes and suggest improvements to team ways of working
- Meet agreed SLAs regarding service delivery through various channels (phone, email and workflow portal)
- Communicate effectively to obtain a shared understanding of priorities and deliverables
- Meeting agreed internal standards, productivity targets and customer satisfaction ratings.
HR ADMINISTRATOR
Department for Environment and Water
05.2022 - 06.2022
- Administrative support to the HR Team in filing employee documents for Audit
- Clerical paperwork and securing documentation in folder for each employee profile
- Using Chris 21 for checking the status of employee and other claims
- Data Entry and attention to detail.
PAYROLL OFFICER
Department of Finance and Treasury
04.2022 - 05.2022
- Data Entry of Payroll tasks in CHRIS 21
- Keeping track of Payroll Cut off for Salary processing for the SA Health Network
- Entries of Leave, Mileage (Allowances), Collecting applications for any corrections required
- Managing the inbox for coordinating with employee Managers
- Excel Spreadsheet (Maintaining Master Data) for the employees
- Managing Electronic time-keeping systems also manually collecting and reviewing timesheets.
EMPLOYMENT HELPDESK SUPPORT OFFICER
Electoral Commission of South Australia
01.2022 - 04.2022
- Assisting the human resources team in hiring candidates for the 2022 State Elections
- Administrative tasks and answering incoming enquiries for the employment portal
- Data entry, handling the database for the candidate profiles
- Using Microsoft excel and word for the tracking of applications and daily tasks
- Resolving enquiries via phone calls on the helpdesk and emails.
INBOUND SALES REPRESENTATIVE
TSA Group
06.2021 - 01.2022
- Handling high volume of calls, customers
- Navigating through complex systems and database
- Good Problem solving and communication skills
- Time management
- Working with KPI and sales targets
- Maintaining the targets along with different statistics for measuring employee performance
- Good typing and computer skills for working and data entry
- Working in a high-pressure environment with remaining calm
- Effective management and reflecting upon given feedback for improvement
- Representing and adding value to the organization.
Education
MBA - Human Resource
University Of South Australia
Adelaide12.2020
Bachelor of Law -
Amity University
New Delhi01.2017
Skills
- Leadership
- Problem Solving
- Communication
- Technical: MS Word, PowerPoint, Excel, communication, and collaboration tools
- Ability to work in a fast-paced environment
- Exceptional customer service skills
- Taking initiative and good networking skills
- Proactive nature and a team player
- Quick Learner
- Belief in development and continued growth
- Adaptable and can thrive in a changing environment
- Analytical thinking
- Self motivation
- Data migration
- Cross-functional coordination
- Team collaboration
- Process improvement
Contact
Adelaide SA
References
REFERENCES AVAILABLE ON REQUEST
Skills
Timeline
Implementation Lead
Bendigo and Adelaide Bank
09.2024 - Current
People and Culture Administrator
Bendigo And Adelaide Bank
03.2024 - 08.2024
LEARNING AND CAPABILITY SUPPORT OFFICER
ECH INC
10.2023 - 02.2024
TALENT AND ACQUISITION COORDINATOR
SA Water
06.2023 - 09.2023
HR ADMINISTRATOR
Mott MacDonald Group Australia and New Zealand
02.2023 - 05.2023
RECRUITMENT CONSULTANT
Serco Talent
12.2022 - 02.2023
HR GRADUATE ADVISOR
National Australia Bank
07.2022 - 12.2022
HR ADMINISTRATOR
Department for Environment and Water
05.2022 - 06.2022
PAYROLL OFFICER
Department of Finance and Treasury
04.2022 - 05.2022
EMPLOYMENT HELPDESK SUPPORT OFFICER
Electoral Commission of South Australia
01.2022 - 04.2022
INBOUND SALES REPRESENTATIVE
TSA Group
06.2021 - 01.2022
MBA - Human Resource
University Of South Australia
Bachelor of Law -
Amity University
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