Sneha Khullar
AUGUSTINE HEIGHTS
Summary
Proven expertise in high-stress conflict resolution and customer loyalty enhancement, honed as a Customer Service Representative at Khullar Medical Practice. Excels in attention to detail and food preparation, blending hard and soft skills to exceed employer expectations. Achieved significant repeat business through empathetic, effective complaint resolution.
Overview
2025
2025
years of professional experience
Work History
Cook's Assistant
Customer Service Representative
Khullar Medical Practice
03.2021 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Nursing Education
ACU
Brisbane, QLD03-2027
Skills
- Cleaning and sanitizing
- Attention to detail
- Food preparation
- Ingredient preparation
Timeline
Customer Service Representative
Khullar Medical Practice
03.2021 - 01.2025
Cook's Assistant
Bachelor of Science - Nursing Education
ACU