Sneha Konda
Perth
Summary
Dynamic team player with a proven track record at Kaffeine Cafe, enhancing customer satisfaction through exceptional service and attention to detail. Skilled in espresso machine operation and known for outstanding time management, I consistently contribute to positive team environments and elevated guest experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista / Cafe All Rounder
Kaffeine Cafe
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Food and Beverage Attendant
Perth Racing
11.2023 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Front of House Waiter
Grabs Restaurant
07.2024 - 11.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Participated in regular staff meetings to discuss operational improvements, menu updates, and upcoming events or promotions.
- Maintained clean and sanitary workstations throughout shifts, adhering to health codes and restaurant standards.
- Ensured accurate order placement by thoroughly reviewing selections with guests before submitting them to the kitchen staff.
Club Lounge Attendant
Duxton Hotel Perth
07.2023 - 06.2024
- Developed positive relationships with guests, leading to repeat visits and loyalty to the establishment.
- Contributed to increased customer satisfaction ratings by maintaining a clean, organized, and well-stocked Club Lounge area.
- Promoted a welcoming atmosphere through friendly interactions and proactive assistance to guests in need of support or direction.
- Delivered exceptional levels of customer care by consistently going above-and-beyond in addressing individual guest preferences or requests.
Room Service Attendant
Double Tree Hotel By Hilton
05.2023 - 01.2024
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
Education
Bachelor of Science - Hospitality Management
Edith Cowan University
Perth, WA09-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Order taking
- Espresso machine operation
Certification
I have barista trainning certificate, RSA Certificate and Food handling certificae
Languages
English
Full Professional
Timeline
Front of House Waiter
Grabs Restaurant
07.2024 - 11.2024
Barista / Cafe All Rounder
Kaffeine Cafe
01.2024 - Current
Food and Beverage Attendant
Perth Racing
11.2023 - Current
Club Lounge Attendant
Duxton Hotel Perth
07.2023 - 06.2024
Room Service Attendant
Double Tree Hotel By Hilton
05.2023 - 01.2024
I have barista trainning certificate, RSA Certificate and Food handling certificae
Bachelor of Science - Hospitality Management
Edith Cowan University
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