Sneha Mohan
Point Cook,Australia
Summary
ISTQB Advanced Level certified Testing professional. 13 years of IT experience in Software Testing, Design, Development and Implementations of Software Applications. Expertise in Agile Scrum, BDD and Waterfall models Expertise in QA methodologies, Testing Principles and Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Expertise in test automation using Selenium, Cucumber, Ruby Expertise in using Zephyr, Quality Center, TestLodge , JIRA, Confluence, X-Ray and Trello for Test Planning, Reporting, Defect Tracking, Organizing, Managing and Executing the Tests Experienced in API Testing (Ready API, Postman), CRM Testing (Salesforce, Dynamics 365), Mobile Testing, Functional, Regression, User Acceptance Testing, Black Box & White Box Testing and Integration testing. Experience in working in fast paced Continuous Integration environment(Jenkins) Experience with Retail, Health Insurance, Banking, Travel and Payment, Health Services, Information Management, E-commerce Web and Mainframe applications Excellent communication skills to interact with clients, managers and technical personnel. Strong analytical skills, self-motivated, quick learner and an excellent team player with strong interpersonal skills
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Senior/Lead QA
Australian Unity
05.2019 - Current
- Company Overview: Australian Unity is an Australian mutual company having its origins in the friendly societies movement
- It was formed in 1840 and has healthcare, insurance and banking divisions
- Remedy Healthcare is a subsidiary of Australian Unity and the services include corporate health, health coaching, home healthcare, and specialty aged care health services
- Leading major Health Insurance projects and initiatives
- Lead QA – Addition and Removal of Insurance products
- Lead QA for Digital Cards implementation – Insurance cards added to Google Playstore and IOS App Store
- Testing yearly Rate Review on Insurance covers, addition of new scales, IVR testing, Implementation of ECM OpenText Document Viewer
- Risk based Testing
- Using API services for Test Data preparation and verification
- Mobile and Tablet testing using real devices and Emulator Tools like Browser Stack
- Preparing Test Planning, Test Cycles and Test Summary Reports using Tools like Confluence and Zephyr
- Data Testing using SQL
- CIVICA application – WHICS testing
- Logging incidents in ServiceNow and understand of SNOW modules and functionalities
- Implementing and documenting best practices
- Overviewing and managing Security Testing and UAT
- Training team members on QA methodologies and process
- Being nominated by Team Members for ‘Cheers for Peers’ program
- Maintaining API test suite using SOAP UI
- Participating in meetings with different business units like Risk & Compliance, Customer Service, Marketing & E Commerce, Communications, Health Services, Retail to understand and educate about Quality
- Conducting Agile Ceremonies
- Australian Unity is an Australian mutual company having its origins in the friendly societies movement
- It was formed in 1840 and has healthcare, insurance and banking divisions
- Remedy Healthcare is a subsidiary of Australian Unity and the services include corporate health, health coaching, home healthcare, and specialty aged care health services
QA Consultant
Australian Unity
08.2018 - 05.2019
- Company Overview: Australian Unity is an Australian mutual company having its origins in the friendly societies movement
- It was formed in 1840 and has healthcare, insurance and banking divisions
- Remedy Healthcare is a subsidiary of Australian Unity and the services include corporate health, health coaching, home healthcare, and specialty aged care health services
- Testing across various systems to ensure quality and information security for Health Insurance customers
- Ensuring changes made to Health Insurance Customer information and policies on Whics, Salesforce or SQL Database are reflecting on rest of the systems
- Validating the Premium value changes according to insurance cover change
- Verifying communications sent to the customers on Thunderhead software
- Verifying Online member Services to test the .net component of the platform
- Testing Product Reference system, Cover recommendation services and Right Cover check tools
- Maintaining UI automation scripts in Selenium
- Maintaining API test suite using SOAP UI
- Participating in meetings with different business units like Risk & Compliance, Customer Service, Marketing & E Commerce, Communications, Health Services, Retail to understand and educate about Quality
- Assisting different business units with UAT
- Actively participating in Agile ceremonies
- Australian Unity is an Australian mutual company having its origins in the friendly societies movement
- It was formed in 1840 and has healthcare, insurance and banking divisions
- Remedy Healthcare is a subsidiary of Australian Unity and the services include corporate health, health coaching, home healthcare, and specialty aged care health services
QA Engineer
Enett International
09.2017 - 03.2018
- Company Overview: eNett International was established to tackle the issue of complicated travel payments head-on
- Combining decades of payment expertise with in-depth travel industry knowledge, Enett is one of the leading payment companies in developing innovative business-to-business payment solutions that make payments simple, efficient and rewarding
- Gathering and analyzing the business requirements
- Testing different payment products
- API Testing using Postman, Database testing in SQL
- Reviewing developer’s codes in Stash
- Creating seed jobs, Building and Deploying Pull Requests in Jenkins
- Writing System tests in JSON
- Running System tests using Postman
- Executing Release Testing
- Document test guides and feature overviews in Confluence
- Working closely with different teams to improve processes
- Demo/Showcase functionality to rest of the team and training new hires
- ENett International was established to tackle the issue of complicated travel payments head-on
- Combining decades of payment expertise with in-depth travel industry knowledge, Enett is one of the leading payment companies in developing innovative business-to-business payment solutions that make payments simple, efficient and rewarding
Test Engineer
Riskman International
07.2015 - 09.2017
- Company Overview: RiskMan International Pty Ltd (RMI) is a privately owned Australian Company, based in Southbank, Victoria, Australia
- RiskMan.Net was first developed in early 2000 in collaboration with the Victorian Managed Insurance Authority (VMIA) and several Pilot healthcare services within Victoria
- With a versatile framework, RiskMan.Net has continued the growth of its client base beyond the Health sector, into a wide variety of markets, including but not limited to State Government, Education, Aboriginal Services, Local Government, Community Services, Emergency, Services, Public Health, Private Health, Aged Care, Correction Facilities, Pharmacy, Diagnostic Services, Retail and Dental Services
- Gathering and analyzing the business requirements
- Assisting developers with designing of new products and features
- Test case development, execution and reporting
- Cross browser testing
- Mobile Testing
- Executing Smoke tests after every major release
- Automating Smoke & Regression tests
- Designing, building and executing UI Automation scripts using Cucumber- Selenium WebDriver in Ruby
- Code review of fellow tester’s automation scripts
- Maintaining and increasing the automated UI test coverage using Selenium
- Reporting issues into the in-house project management tool
- Determining if a feature can be considered complete and ready for production deployment
- Working closely with the development team to ensure the effective release of software into production
- Assisting managers with hiring, training new hires, proposing and implementing process changes
- RiskMan International Pty Ltd (RMI) is a privately owned Australian Company, based in Southbank, Victoria, Australia
- RiskMan.Net was first developed in early 2000 in collaboration with the Victorian Managed Insurance Authority (VMIA) and several Pilot healthcare services within Victoria
- With a versatile framework, RiskMan.Net has continued the growth of its client base beyond the Health sector, into a wide variety of markets, including but not limited to State Government, Education, Aboriginal Services, Local Government, Community Services, Emergency, Services, Public Health, Private Health, Aged Care, Correction Facilities, Pharmacy, Diagnostic Services, Retail and Dental Services
QA Engineer
Adslot Ltd
05.2012 - 07.2015
- Company Overview: Adslot is a global organization with operations in Australia, the US and the UK, headquartered in Melbourne
- More than $100m has been transacted via Adslot technology, publisher clients include MailOnline, NPR, eBay Australia, XO Group, Babycentre, Star Tribune, Backstage, Wotif, Carsales, The REA Group and more
- Preparing test plan, test scope and test cases on TestLodge and peer reviewing the scope and test cases prepared by other testers in the team
- Gathering and analyzing the business requirements
- Testing the user stories in local development branches as completed by the developers
- Logging issues with the severity and priority (Defect/Bug Tracking) in JIRA and Trello
- Test Automation using the tool Selenium
- Source Code Management and issue tracking using Github
- Code review of fellow tester’s automation scripts
- UAT & Regular End to End testing
- Taking part in Quarterly estimation and planning meetings
- Actively involving in daily stand up meetings for discussing the progress of completion and raising major issues or impediments if any
- Adslot is a global organization with operations in Australia, the US and the UK, headquartered in Melbourne
- More than $100m has been transacted via Adslot technology, publisher clients include MailOnline, NPR, eBay Australia, XO Group, Babycentre, Star Tribune, Backstage, Wotif, Carsales, The REA Group and more
Programmer Analyst
Cognizant Technology Solutions
03.2010 - 03.2011
- Company Overview: Cognizant Technology Solutions is a multinational technology company that provides IT services, including digital, technology, consulting, and operations services
- Understanding and clarifying business requirements as specified in the project scope/proposal with the Business Analyst/Test Manager
- Documenting client's requirements in terms of functional and non-functional requirements
- Assisting onshore team to implement the migration plan
- Coding in the development phase of the project
- Involving in the development of test plans, test scenarios and test strategies to facilitate the process of testing
- Creating Test Traceability Matrix (TTM)
- Writing test cases as per the functional requirements
- Test plan analysis
- Executing test cases to validate the functionality and transactions manually
- Raising Defects and providing feedback
- Attending meetings with the developers and fellow testers and other groups to evaluate the progress and performance of the application
- Documenting system test condition, release documents, defect reports, use case diagram etc
- Cognizant Technology Solutions is a multinational technology company that provides IT services, including digital, technology, consulting, and operations services
Education
ISTQB(Advanced Level Test Analyst) -
01.2016
ISTQB(Foundation Level) -
01.2011
Bachelor of Technology -
Electronics & Communication Engineering
01.2008
Skills
- SQL
- API
- Mobile Testing
- Payment Testing
- HICAPS testing
- IVR Testing
- Web Automation
- API Automation
- JIRA
- Confluence
- Jenkins
- HP Quality Centre(ALM)
- Zephyr
- Trello
- X-Ray
- TestLodge
- Github
- Selenium
- QTP
- Postman
- Ready API
- BrowserStack
- SQL Server Management Studio
- Agile Scrum
- Kan Ban
- Waterfall
- System testing
- Integration testing
- Functional testing
- Regression testing
- UAT
- Post Verification Testing
- Exploratory testing
- Cucumber
- Selenium Webdriver
- Windows
- MS Word
- MS Excel
- MS Power Point
- MS Outlook
- Salesforce
- MS Dynamics 365
Timeline
Senior/Lead QA
Australian Unity
05.2019 - Current
QA Consultant
Australian Unity
08.2018 - 05.2019
QA Engineer
Enett International
09.2017 - 03.2018
Test Engineer
Riskman International
07.2015 - 09.2017
QA Engineer
Adslot Ltd
05.2012 - 07.2015
Programmer Analyst
Cognizant Technology Solutions
03.2010 - 03.2011
ISTQB(Foundation Level) -
Bachelor of Technology -
Electronics & Communication Engineering