Summary
Overview
Work History
Education
Skills
Timeline
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Sneha Poudel

Burwood,Nsw

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Cleaner

Quay Clean
08.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Support Worker

Bupa Aged Care Ashfield
02.2024 - 06.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.

All Rounder

Cafe &co
11.2023 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Contributed to overall site cleanliness, maintaining an organized workspace that minimized hazards and facilitated efficient operations.
  • Improved communication between team members by actively participating in daily meetings, discussing project updates, concerns, or suggestions for improvement.

Waitress

Burger House
03.2021 - 10.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Education

No Degree - Information And Technology

Torrens University Australia
Sydney, NSW
07.2026

Skills

Communication skills

Teamwork skills

Digital literacy

Attention to detail

Time management skills

Customer service skills

Creativity

Timeline

Support Worker

Bupa Aged Care Ashfield
02.2024 - 06.2024

All Rounder

Cafe &co
11.2023 - 03.2024

Cleaner

Quay Clean
08.2023 - Current

Waitress

Burger House
03.2021 - 10.2022

No Degree - Information And Technology

Torrens University Australia

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Sneha Poudel