Sneha Subedi
LIVERPOOL,NSW
Summary
Learned diverse front-of-house restaurant positions to maximize team coverage and consistently deliver exceptional guest support. Smoothly seated guests discussed menus and ran food to tables. Maintained a clean and organized dining room by removing spills, bussing dishes and resetting tables.Have a skill in effectively clearing tables and delivering service with a smile. A talented individual looking for a Food Runner position with PHO76. Also, an efficient and precise with a commitment to finishing jobs quickly and accurately. Proven ability to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
9
9
years of professional experience
Work History
Food Runner
PHO76
Campbelltown, NSW
10.2019 - Current
- Greeted incoming guests and managed accurate seating based on customer desires and server loads
- Refilled condiments on each table when running low
- Delivered food items to tables ensuring each restaurant patron received the correct order
- Sanitized tables and followed proper cleaning methods to avoid foodborne illnesses
- Collected empty plates and glasses to minimize bussing requirements between customers
- Checked tables and refilled condiments that were running low
Data Entry Clerk
The information management group
Strathfield , NSW
12.2018 - 11.2019
- Efficiently completed production work orders under strict schedules
- Sent completed entries to supervisor for evaluation and final approval
- Entered numerical data into databases with speed and accuracy
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Evaluated source documents to locate information needed for each data entry field
- Applied data entry knowledge and skills to resolve indecipherable or garbled messages
- Corrected any data entry error to prevent later issues such as duplication or data degradation
- Added documents to file records and created new records to support filing needs
- Organized, sorted and checked input data against original documents
- Obtained scanned records and uploaded into database
Customer Service Representative Cashier
Fresh City Fruit & Groceries
Liverpool, NSW
09.2018 - 07.2019
- Responded to customer requests for products, services and company information
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns
- Promptly responded to inquiries and requests from prospective customers
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Maintained up-to-date knowledge of product and service changes
Assistant Accountant
Niwida Concern P.Ltd.
Kathmandu, Central Development Region
08.2017 - 06.2018
- Monitored status of accounts receivable and payable to facilitate efficient processing
- Reconciled all company accounts, including credit cards, employee expenses and commissions
- Maintained accurate and complete documentation for all financial department procedures
- Compiled general ledger entries on ashort schedule with 100% accuracy
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions
- Managed entire accounting cycle including gathering information, preparing documents, finalizing reports and closing books
- Created staff expense and reimbursement tracker
- Investigated and resolved variances in digital and physical records to promote record integrity
Project Coordinator
NPI
Kathmandu , Nepal
02.2017 - 07.2017
- Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals
- Tracked all hours and expenses to keep a project on task and within budgetary parameters
- Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress
- Checked compliance of company safety plan and delivered recommendations to address regulatory issues
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
Assistant beautician and customer service representative
New Sarita Beauty Parlour
Kathmandu, Central Development Region
07.2016 - 05.2017
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
- Responded to customer requests for products, services and company information
- Entered customer interaction details in system to track requests, document problems and record solutions offered
- Communicated with vendors regarding back order availability, future inventory and special orders
- Answered constant flow of customer calls with up to 3 calls in queue per minute
- Offered advice and assistance to customers, paying attention to special needs or wants
- Answered customer telephone calls promptly to avoid on-hold wait times
- Educated customers on promotions to enhance sales
- Regularly exceeded daily sales and product add-on quotas
Education
MBA - Accounting
Holmes Institute Sydney
Sydney, NSW03.2018
Bachelor in business administration - Finance
Thames Int'l College
Kathmandu, Central Development Region12.2016
High School Diploma - Basic maths
Global College of Management
Kathmandu, Central Development Region2012
Skills
- Cleaning and sanitizing
- Payment processing
- Training and development
- Stocking and replenishing
- Table clearing
- Buffet servicing
- Communication skills
- Guest seating
- Food running
- Bookkeeping
- Database management
- Data entry
- Team leadership
- Program management
- Customer service experience
- Cash handling
- Refunds and exchanges
- Purchase assistance
- Customer assistance
- Maintaining store appearance
- Bagging and packaging
- Heavy lifting
Timeline
Food Runner
PHO76
10.2019 - Current
Data Entry Clerk
The information management group
12.2018 - 11.2019
Customer Service Representative Cashier
Fresh City Fruit & Groceries
09.2018 - 07.2019
Assistant Accountant
Niwida Concern P.Ltd.
08.2017 - 06.2018
Project Coordinator
NPI
02.2017 - 07.2017
Assistant beautician and customer service representative
New Sarita Beauty Parlour
07.2016 - 05.2017
MBA - Accounting
Holmes Institute Sydney
Bachelor in business administration - Finance
Thames Int'l College
High School Diploma - Basic maths
Global College of Management
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