Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
4
4
years of professional experience
Work History
Senior Coordinator Program Development
RMIT University, Melbourne City Campus
05.2023 - Current
Coordinated the program lifecycle (design, review, governance, compliance) for STEM College programs, ensuring academic and administrative alignment across departments
Supported the development and review of higher education policies (program accreditation, academic integrity, ESOS/CRICOS compliance) and implemented quality assurance frameworks across programs
Acted as a key liaison between STEM College, University governance bodies, external accreditation panels, and regulatory agencies to ensure programs met external and internal requirements
Advised academic leaders, program directors, and professional staff on compliance, accreditation, and program policy requirements; contributed to improvements in student experience through policy interpretation
Worked collaboratively with program directors, teaching teams, and College staff to coordinate curriculum development, program quality enhancements, and program accreditation submissions
Analyzed student performance data and feedback, prepared reports, and developed improvement plans to enhance student outcomes and staff teaching support
Maintained awareness of national higher education quality standards and international compliance frameworks, incorporating new developments into RMIT’s program governance
Reviewed curriculum outcomes, analyzed data on student needs, and prepared recommendations to inform program changes and improve student learning experience
Admin Team Lead - Strategic
BSA Limited
08.2022 - 04.2023
Oversaw P&L reporting, work-in-progress tracking, and sales funnel management to support the General Manager.
Managed the full administration function including invoicing, AP/AR support, internal reporting, scheduling, and compliance tracking.
Reviewed project requirements and ensured subcontractors and project teams adhered to all contractual and stakeholder requirements.
Prepared budgets, analysed cost trends, and developed comprehensive risk and opportunity assessments for business improvement.
Supported project managers with monthly cash flow management, compliance checks, and operational performance reporting.
Project Coordinator
BSA Limited
08.2021 - 07.2022
Coordinated and facilitated the completion of over 150 projects by scheduling resources, managing timelines, and delivering project communications
Collated and analysed project data for preparation of reports, submissions, and client updates.
Maintained a central project tracking database to monitor progress, faults, and resource allocation.
Oversaw administrative and logistical functions, ensuring projects complied with contractual and client requirements.
Assisted management with monthly forecasting, budgeting, and project risk reporting.
Sessional Academic - Social Work Field Education at RMIT University, Melbourne City CampusSessional Academic - Social Work Field Education at RMIT University, Melbourne City Campus