Snehalben Patel
Taylor,ACT
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrator/ CUSTOMER INQUIRY OFFICER
LJ Hooker
01.2023 - Current
- Passionate about delivering exceptional customer service
- Enjoy working collaboratively within a supportive team environment
- Proactive, self-motivated, and can think creatively when engaging with stakeholders such as workers and employers
- Experience managing, negotiating, and influencing positive outcomes
- Strong ability to resolve conflicts and can handle challenging conversations
- Assisting in the creation and implementation of marketing and social media
- Greeting and welcoming visitors in a friendly and professional manner
- Answering and directing incoming phone calls and emails
- Managing the company's front desk and reception area
- Coordinating appointments and meetings for staff members.
ICT Intern
Corroboree Group
07.2022 - 10.2022
- Demonstrated ability to make a network of people by working in a professional workplace environment
- Improved initiative and enterprise skills by taking responsibility for work and completing on time
- Developed research and analysis skills by finding solutions for raised IT Tickets
- Realtime IT projects and presentation.
Education
MASTER's - Information Technology
Central Queensland University
Sydney, NSW02.2020
Bachelor of Computer Engineering - Computer Engineering
Gujarat Technological University
Gujarat, IND02.2015
Skills
- Office Administration
- Customer Service
- Executive Support
- Process Documentation
- Programming
- Technical Documentation
- Problem-Solving
- Analytical Thinking
- Team Collaboration
- Scheduling
- Attention to Detail
References
Available upon request.
Certification
Mobile and web application development
First AID
WWVP Card
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Administrator/ CUSTOMER INQUIRY OFFICER
LJ Hooker
01.2023 - Current
ICT Intern
Corroboree Group
07.2022 - 10.2022
MASTER's - Information Technology
Central Queensland University
Bachelor of Computer Engineering - Computer Engineering
Gujarat Technological University
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