Summary
Overview
Work History
Education
Skills
Timeline
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Sneha Reddy Hanumalla

VIC

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

Intern

DXC Technology
08.2021 - 11.2021
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Gathered hands-on knowledge about modern agile delivery techniques and tools like PYTHON, MYSQL.

customer service

BP Fuel Station
05.2022 - Current
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

Masters in Data Analytics - Major in Software Engineering

Melbourne Institute of Technology
Melbourne, VIC
11-2023

Bachelor of Computer Science And Engineering -

Jawaharlal Nehru Technical University
Hyderabad, India
08-2021

Skills

  • AnalyticalTools-Excel,PowerBI
  • Programming Skills - MySQL, Python, R
  • Microsoft Office 365 including word,Powerpoint,Visio,Sharepoint Online, OneDrive and Teams
  • Strong Verbal and Written communication skills
  • Process Mapping Tools - Promapp

Timeline

customer service

BP Fuel Station
05.2022 - Current

Intern

DXC Technology
08.2021 - 11.2021

Masters in Data Analytics - Major in Software Engineering

Melbourne Institute of Technology

Bachelor of Computer Science And Engineering -

Jawaharlal Nehru Technical University

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Sneha Reddy Hanumalla