Snowy Mok
Perth,WA
Summary
Knowledgeable baker with strong background in baking various types of bread, pastries, and desserts. Possesses hands-on experience in maintaining ingredient quality and ensuring customer satisfaction through consistent product excellence. Demonstrated proficiency in time management and attention to detail.
Overview
6
6
years of professional experience
Work History
Waitress
Jack Pot Cafe
Perth, WA
05.2025 - Current
- Provided attentive service to customers, ensuring satisfaction and repeat business.
- Managed cash register operations, handling transactions efficiently and accurately.
- Assisted in food preparation, maintaining high standards of cleanliness and safety.
- Collaborated with kitchen staff to ensure timely order delivery during peak hours.
Baker
Joy Mall Vic Park
Perth, WA
04.2025 - 11.2025
- Prepared and baked a variety of bread, pastries, and cakes following established recipes.
- Operated ovens and mixers efficiently to ensure consistent product quality.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Assisted in inventory management by tracking ingredient supplies and reporting needs.
- Conducted quality checks on finished products to ensure adherence to company specifications.
Assistant Manager and Bread Instructor
ABC Cooking Studio
Hong Kong
01.2022 - 11.2024
- Coordinated bakery class schedules and instructor assignments to optimize studio operations.
- Developed bakery training materials for new staff, enhancing onboarding efficiency.
- Implemented feedback systems to improve customer satisfaction and retention.
- Streamlined inventory management processes, reducing supply costs effectively.
Marketing Executive
Hutchison Holdings Limited
Hong Kong
10.2019 - 04.2021
- Conducted market research to identify trends and consumer preferences, informing strategic decisions.
- Collaborated with cross-functional teams to align marketing initiatives with business objectives.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Completed and submitted monthly and yearly reports to support executive decision making.
Education
Bachelor Of Business Administration And Management - Management
Hong Kong Metropolitan University
Hong Kong09.2019
Skills
- Food safety and sanitation
- Oven operation
- Dough handling
- Bread making
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Full Professional
Timeline
Waitress
Jack Pot Cafe
05.2025 - Current
Baker
Joy Mall Vic Park
04.2025 - 11.2025
Assistant Manager and Bread Instructor
ABC Cooking Studio
01.2022 - 11.2024
Marketing Executive
Hutchison Holdings Limited
10.2019 - 04.2021
Bachelor Of Business Administration And Management - Management
Hong Kong Metropolitan University