Sofia Van Schellebeck

• Book and reschedule all external health appointments for offenders
• Ensure appointments do not overlap with other scheduled events
• Liaise with medical, custodial and transport staff over the phone, by email and by post
• Inform released offenders of future appointments
• Maintains accurate and effective appointment recording on TOMS (Total Offender Management Solutions) and EcHO
• Answer queries from hospital clinics, Medical Officers and other departmental staff
• Action urgent requests

Full time HDA from 15/04/24 - 14/06/2024 and part time HDA from 26/09/24 - 15/22/24

• Review, update and publish/abolish polices and procedures for Health Services plus local instructions for all prison sites
• Track and record the progress of all upcoming/past polices, procedures and local instructions
• Prepare reports/notes for Clinical Governance and Policy meetings
• Assist in facilitating monthly Policy meetings

• Data entry
• Provide clerical and administrative support
• Proficient knowledge of ECHO, TOMS and PRODA
• Assist projects within the prisons

• Assisted Hakea prison in carrying out the AIHW survey
• Interviewed prisoners one on one to collect health data and information

• Provide clerical and administrative support
• Create VaccinateWA accounts on our database
• Access and handle personal and private information
• Schedule appointment’s
• Check patients in for their appointments

• Practicum Placement for the program ‘Connect and Respect’
• Work with men who had been charged with family and domestic violence offences
• Learnt to co-facilitate sessions
• Report writing for the Department of Justice

• Cleaned, closed and secured store at end of shift
• Greeted and served customers on entry
• Answered customer questions about products and services, helped locate merchandise and promoted key items
• Listened to customer needs and desires to identify and recommend products