Soana Palavi-Reed
Palmerston
Summary
I originate from the island of Tonga, born in Australia, raised in NZ. Working hard and fast is in our nature and you'll be lucky to have me. I can be a great a team player and also thrive in working autonomously. If it's something i haven't done before, teach me and i'll be on my way. Unfortunately, i do not have any qualifications to showcase what i am capable of but i soar in anything i do if i'm taught right. If there is a certain requirement within the job, im happy to work towards it and willing to obtain whatever is needed. I'm an all rounder type of person, i can sit at a desk and type away and answer phones all day but i also love a challenge and much prefer physical work. I'm easy going and love a good laugh and some banter but serious when necessary. It would be easier if you just hired me so i can show you rather than explain....
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Territory Safety Solutions
04.2024 - 07.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
Stay At Home Mum
Self Employed
03.2020 - 04.2024
- Running the household
- Organizing extra curricular activities for my children
- keeping up with their sports trainings and game days
- time management
- budgeting
- Self-motivated, with a strong sense of personal responsibility.
Community Junior Rugby Team Manager
Northern Sharks Rugby League Football Club
02.2022 - 09.2022
- Developed and implemented team-building strategies to promote collaboration and cohesion.
- Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
- Getting involved with families and their children.
- Providing information to families about training days and game times etc.
- Organizing end of season awards.
Assistant Educator
Goodstart Early Learning
03.2019 - 03.2020
- Assisted in the development and implementation of lesson plans for early childhood education classes.
- Facilitated classroom activities to ensure an engaging learning environment.
- Provided guidance, support, and encouragement to children in a variety of educational settings.
- Monitored student progress and provided feedback to parents on their child's performance.
- Collaborated with other educators to create meaningful curriculum that met state standards.
- Ensured safety protocols were followed in accordance with school policies.
Childcare Educator/Practical Trainee
CDU Childcare
04.2018 - 06.2018
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Observed child behavior to assess their needs and plan activities accordingly.
Hospitality/Floor Manager
Hogs Breath Cafe
11.2013 - 07.2017
- Ensured that all staff members adhered to safety guidelines and regulations.
- Maintained a safe, clean and organized floor environment.
- Assigned tasks to team members in accordance with their skillset.
- Provided training and guidance to new employees regarding store policies and procedures.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Created daily work schedules for staff members according to the needs of the business.
- Coached team members on customer service techniques and provided feedback on performance.
- Managed financial records related to budgeting, forecasting, and other accounting activities.
Paid Nanny
Private Contractor
12.2012 - 11.2014
- Provided meals, snacks and drinks for children according to parents' instructions.
- Organized activities such as games, arts and crafts and outdoor play.
- Changed diapers and potty trained toddlers.
- Read stories, sang songs and played music to entertain children.
- Followed family rules regarding discipline of the children.
- Kept accurate records of daily activities including meals served, naps taken and medications administered if necessary.
Retail Assistant/Weekend General Manager
Thingz
10.2013 - 04.2014
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Performed regular inventory checks to ensure accurate stock control.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Monitored sales floor traffic and assisted customers with their inquiries.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Operated cash registers efficiently during peak hours of business.
Storeman/Store Person/Warehouse Worker
Chemist Warehouse
09.2011 - 11.2012
- Received and inspected incoming merchandise shipments to ensure accuracy of delivery, quantity and quality.
- Maintained accurate inventory records using computerized systems.
- Developed and implemented effective storage strategies for warehouse supplies.
- Coordinated with vendors for timely delivery of goods and services.
- Updated stock information on a daily basis in the system.
- Assisted customers with inquiries regarding products and services offered.
- Monitored stock levels to identify shortages or overages in inventory items.
- Conducted regular cycle counts to verify physical inventories against system data.
Retail/Sales Assistant
Crazy Clarks
06.2011 - 09.2011
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
Work Experience
The Warehouse
07.2010 - 08.2010
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Organized displays to attract customers and promote sales.
Skills
- Supportive
- Reliable
- Observant
- Enthusiastic
- Hardworking
- Good Practical Skills
- Loyal
- Can do attitude
- Willing to learn
- Time managing
Timeline
Administrative Assistant
Territory Safety Solutions
04.2024 - 07.2024
Community Junior Rugby Team Manager
Northern Sharks Rugby League Football Club
02.2022 - 09.2022
Stay At Home Mum
Self Employed
03.2020 - 04.2024
Assistant Educator
Goodstart Early Learning
03.2019 - 03.2020
Childcare Educator/Practical Trainee
CDU Childcare
04.2018 - 06.2018
Hospitality/Floor Manager
Hogs Breath Cafe
11.2013 - 07.2017
Retail Assistant/Weekend General Manager
Thingz
10.2013 - 04.2014
Paid Nanny
Private Contractor
12.2012 - 11.2014
Storeman/Store Person/Warehouse Worker
Chemist Warehouse
09.2011 - 11.2012
Retail/Sales Assistant
Crazy Clarks
06.2011 - 09.2011
Work Experience
The Warehouse
07.2010 - 08.2010
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