Summary
Work History
Education
Skills
Languages
Timeline
Generic

Soffia Sharma

Tranmere Tas,TAS

Summary

Dedicated and highly motivated professional with extensive experience in management and customer service, seeking a position in airport screening. With a background in overseeing operations as a manager at McDonald's and providing excellent service at Hobart Airport, I am eager to contribute my strong communication skills, attention to detail, and commitment to safety to ensure a smooth and secure environment for passengers.

Work History

Customer Service / Support Staff

Hobart Airport
  • Provided high-level customer service, assisting passengers with food and beverage orders in a fast-paced airport setting
  • Ensured compliance with safety and hygiene standards in food preparation and handling
  • Supported the smooth operation of the café, working with team members to maintain efficiency and customer satisfaction
  • Collaborated with airport staff to help ensure timely service during busy travel times

Manager

McDonald's
  • Managed day-to-day operations, ensuring efficient service delivery while maintaining a high standard of cleanliness and safety
  • Supervised a team of staff, providing training, guidance, and support to achieve performance goals
  • Addressed customer inquiries and resolved issues, maintaining customer satisfaction and loyalty
  • Handled inventory management, including ordering supplies and tracking stock levels

Education

Master of Professional Accounting - Accounting

University of Tasmania
Hobart, TAS
01.2024

Skills

  • Attention to Detail
  • Customer Service
  • Team Leadership
  • Problem Solving
  • Adaptability
  • Support services

Languages

Hindi
Punjabi
English

Timeline

Customer Service / Support Staff

Hobart Airport

Manager

McDonald's

Master of Professional Accounting - Accounting

University of Tasmania

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Soffia Sharma