Sofia Awad
Kingsgrove,NSW
Summary
Driven by a passion for dance and excellence in customer service, I leveraged my choreography expertise and relationship-building skills at Nadine’s Academy of Dance and Lebanese Bakery. Achieved significant improvements in student engagement and customer loyalty through innovative teaching methods and effective communication, fostering a positive and inclusive environment.
I am part of the Book Club and Student Newspaper at my school and have had many of my own pieces published. I am a highly motivated and dedicated student who strives to achieve outstanding results in all subject areas. I a currently ranked in the top 3 % of my grade in English, Mathematics and Science.
I have completed my First Aid Course and CPR admin so as well as general first aid.
Overview
1
1
year of professional experience
Work History
Substitute Dance Teacher
Nadine’s Academy of Dance
Kingsgrove, NSW
01.2024 - Current
- Assisted in organizing school performances and recitals, showcasing students'' talents and accomplishments in front of audiences.
- Evaluated student progress regularly through assessments, providing valuable insights for future lesson planning and goal-setting activities.
- Implemented effective classroom management strategies, ensuring a safe and supportive environment for all students.
- Enabled greater student participation by adapting teaching methods to accommodate diverse learning styles and preferences.
- Developed a positive learning environment, fostering creativity and self-expression through the art of dance.
- Taught and explained choreography by breaking down steps and demonstrating moves.
Customer Service Cashier
Leabnese Bakery
Croydon Park NSW
10.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Currently In Year 11 -
Saint Ursula’s
Kingsgrove, NSWSkills
Choreography expertise
Positive Reinforcement
Student Engagement
Stage presence
Teamwork and Collaboration
Customer Service
CPR Certification
Clear Communication
Relationship Building
Dance background
Timeline
Substitute Dance Teacher
Nadine’s Academy of Dance
01.2024 - Current
Customer Service Cashier
Leabnese Bakery
10.2023 - Current
Currently In Year 11 -
Saint Ursula’s