Sofia Bordagorri
Gold Coast,QLD
Summary
Dedicated housekeeping professional with extensive experience at prestigious hotels including Hilton and Radisson Plaza Hotel. Excelled in maintaining high standards of cleanliness and comfort, leveraging skills in teamwork and customer service. Proven track record in improving guest satisfaction and efficiently training new staff, showcasing a blend of hardworking nature and hospitality expertise.
Overview
5
5
years of professional experience
Work History
Housekeeper
Hilton
03.2022 - 10.2024
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Cleaner
Cap Vermell Grand Hotel
05.2021 - 10.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Housekeeper
Hotel Radisson
11.2020 - 03.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekeeping
Radisson Plaza Hotel
11.2019 - 03.2020
- Performed light housekeeping duties, maintaining a clean and comfortable living environment for the patient.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Coordinated with housekeeping and maintenance staff to address overnight issues, ensuring guest comfort.
- Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
Education
Bachelor of Arts -
Colegio San Miguel
Montevideo, Uruguay 11-2018
Skills
- Teamwork
- Housekeeping
- Customer service
- Hospitality background
- Hardworking
Languages
English
Full Professional
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Housekeeper
Hilton
03.2022 - 10.2024
Cleaner
Cap Vermell Grand Hotel
05.2021 - 10.2021
Housekeeper
Hotel Radisson
11.2020 - 03.2021
Housekeeping
Radisson Plaza Hotel
11.2019 - 03.2020
Bachelor of Arts -
Colegio San Miguel
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