SOFIA CHACON MARTINEZ
Sydney,NSW
Summary
Creative and detail-oriented team player with strong organizational skills and a can do & positive attitude.
Overview
7
7
years of professional experience
Work History
EVENTS COORDINATOR
MCI Australia and Ovation - Creative Services Team
05.2023 - Current
- Owns and runs small events from start to finish
- Creates creative and visually appealing proposals & design briefs and updates them according to clients changing needs and requests
- Proves efficient communication and presentation skills during proposal presentations leading clients through concepts
- Provides excellent onsite management during corporate events and large-scale incentive trips
- Manages suppliers pre, during and post-event
- Creates and updates event documentation - runsheets, budgets, build schedules, cue to cues, Events Plans Checklists including waste management plan, a security plan, risk & safety management plan, lighting & sounds plan, emergency & evacuation plan, complaint management plan and safety sign off
- Adapts to change quickly and efficiently with 'can do' attitude
EVENTS COORDINATOR
The Event Room
02.2022 - 05.2023
- Vendor management - researched, negotiated, contracted, briefed and liaised with vendors pre, during and post events
- Created and managed social media (Instagram) content and blog posts to promote events using Canva.
- Developed event documentation including proposals, project timelines, run sheets, event production schedules, event checklists, vendor briefs, risk assessments and budgets
- Undertook a range of administrative tasks such as completing internal & external project trackers, invoice trackers, call & email processing, creating/updating a database using Mailchimp with client/supplier/vendor/venue information to plan and deliver live & virtual events
- Built and managed registration pages and invites using TypeForm.
- Provided onsite support and oversaw work by contractors during events.
- Service clients across a range of industries and produce diverse events; from 15pax events to 2000+pax events
EVENTS AND REGISTRATIONS COORDINATOR
Nine Entertainment Co - The Australian Financial Review Events Team
07.2021 - 02.2022
- Led the transaction from Roller to EventsAIR with the Operations Team.
- Designed ticketing strategy templates to be used for all events
- Managed registrations and refunds using EventsAIR
- Provided excellent customer service, ensuring all telephone and email queries (6 different inboxes) were responded to within 24 hours
- Provided onsite support
- Produced and managed pre- and post-event delegate communications in collaboration with key stakeholders using BEEFree and EventsAIR
- Created and managed feedback surveys and analyzed trends in audience and booking patterns data to produce detailed post-event reports
- Events: Higher Education Summit 2021, Energy & Climate Summit 2021, Infrastructure Summit 2021, Super & Wealth Summit 2021, Property Summit 2021, CFO Live 2022
EVENT MANAGEMENT INTERNSHIP
Nine Entertainment Co - Good Food Month & Night Noodle Markets
05.2021 - 07.2021
- Designed the new social media marketing plan for Melbourne Friends of Good Food Month after the cancellation of Good Food Month events due to COVID-19.
- Built and analyzed post-event survey data, marketing analytics, and press coverage links to include in post-event reports for sponsors, chefs, and restaurants
- Successfully brainstormed and integrated numerous marketing initiatives i.e suggested the introduction of QR codes on menus to promote other events.
- Assisted completing event documentation: run sheets, critical path documents, sponsor contra stock, and planning schedules.
- Learned the customer journey experience from ticketing, website, marketing, and refund processes
- Revised and suggested changes such as options order for surveys using Survey Monkey
- Created and updated local listings such as What's On Melbourne to promote Friends of Good Food Month.
CORPORATE EVENTS ASSISTANT
Lloyd's Insurance Company SA, Spanish branch, Madrid, Spain
01.2018 - 05.2018
- Assisted in the planning and delivery of the Spanish Insurance Week (+1000 pax) and The Insurance Solutions for The Tourism Industry Meeting (+50pax).
INTERNATIONAL FAIR EVENT ASSISTANT
CEU San Pablo University, Madrid, Spain
09.2017 - 12.2017
- Assisted in the organisation of The International Fair event to promote studying abroad (+300pax)
- Designed and recorded the Fair's promotional video to be used in social media.
CAFÉ MANAGER
Dolce Terra, Manly, Australia
11.2018 - 05.2019
- Acted as face of business and main networking contact for Vissla Pro Surf 2019 and VolleyFest 2019 (sponsored events).
VARIOUS HOSPITALITY WORK
- Food preparation, customer service, waitressing and bartending at Cruise Espresso, Freshwater, Australia; VERD, Manly, Australia; Cook and waiter, Australia (Sydney Writers Festival); L'Annexe, Anglet, France (section manager); The Caves House, Australia; Le Tournesol, Biarritz, France.
RECEPTIONIST
Bates Smart, Surry Hills, Australia
12.2019 - 01.2020
Education
Masters in Event Management -
University of Technology Sydney
Sydney, NSW06.2021
Honours Bachelor in Business Management and Administration -
CEU San Pablo University
Madrid, Spain01.2018
Exchange Program -
Murdoch University
Perth, WA01.2017
Skills
- Teamwork and collaboration
- Interpersonal and intercultural skills
- Can do, friendly and positive attitude
- Fluent in English, Spanish and French
- Calm and performs well under pressure
- Critical thinking
- Attention to detail
- Problem solving
Volunteer Experience
- Sydney Festival 2019, Moon Trail Team - Moon Drops at Darling Harbour, Australia, 01/2019, Directed the flow of patrons and ensured their safety and rules compliance at a mass participation event.
- Volunteer Student Ambassador, CEU San Pablo University, Madrid, Spain, 2015, 2016, Helped international students to settle in Spain, familiarise themselves with the Spanish culture and integrate them in the classroom., Acted as the communication channel between international students and teachers.
Hobbies
- Exercise
- Dancing
- Traveling (love camping)
- Reading
References
Available upon request
Timeline
EVENTS COORDINATOR
MCI Australia and Ovation - Creative Services Team
05.2023 - Current
EVENTS COORDINATOR
The Event Room
02.2022 - 05.2023
EVENTS AND REGISTRATIONS COORDINATOR
Nine Entertainment Co - The Australian Financial Review Events Team
07.2021 - 02.2022
EVENT MANAGEMENT INTERNSHIP
Nine Entertainment Co - Good Food Month & Night Noodle Markets
05.2021 - 07.2021
RECEPTIONIST
Bates Smart, Surry Hills, Australia
12.2019 - 01.2020
CAFÉ MANAGER
Dolce Terra, Manly, Australia
11.2018 - 05.2019
CORPORATE EVENTS ASSISTANT
Lloyd's Insurance Company SA, Spanish branch, Madrid, Spain
01.2018 - 05.2018
INTERNATIONAL FAIR EVENT ASSISTANT
CEU San Pablo University, Madrid, Spain
09.2017 - 12.2017
VARIOUS HOSPITALITY WORK
Masters in Event Management -
University of Technology Sydney
Honours Bachelor in Business Management and Administration -
CEU San Pablo University
Exchange Program -
Murdoch University
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