Summary
Overview
Work History
Education
Skills
Certifications And Licenses
Awards
Other
Languages
Timeline
Volunteer
SOFIA EGIDI-MACK

SOFIA EGIDI-MACK

Ashgrove,QLD

Summary

Hello! My name is Sofia and I am a happy, responsible, driven individual with a hunger for success.

I pride myself on being capable of handling most situations with a calm and positive approach while aiming to keep high standards for results. I work well independently or as a contributing team player.

In addition, I am a full-time student pursuing a Bachelor of Animation at Griffith Film School University, South Bank, Queensland.

In my prior role, I was an art teacher/assistant. I was responsible for classroom management, demonstrating artistic methods, multitasking while interacting with students and their parents/guardians, and cautious situational handling.

I had to relocate to Brisbane and leave my previous career due to my studies. However, I am now eager to work during study breaks and looking for a chance to prove my value.

I am excellent at handling consumer concerns and calming tense situations by being patient and empathetic with potential clients. I am comfortable selling products and have customer communication capabilities.

I am available to work with you 5 days a week, including Saturdays and Sundays, and I am ready to start work now.

Overview

4
4
years of professional experience

Work History

Cashier/Customer Service

R Crane Sushi and Bubble Tea
06.2022 - 07.2022
  • Multi-tasking with processing payments and serving food
  • Greeting customers and assisting any questions they may have
  • Knowledge of cash register (transactions and receipts)
  • Keeping workspace clean and tidy at all times
  • Excellent customer service, good listener and quick learner
  • Counting money at the end of the day
  • Food preparations before work (sushi, rice bowls, dumplings)
  • Able to resolve complaints
  • Passionate team player and willing to help.

Teachers Assistant

Art School Co
01.2021 - 12.2022
  • Overseeing, supporting, and directing students throughout their lesson
  • Preparing lesson's tasks
  • Organizing the classroom
  • Cleaning
  • Supporting co-workers
  • Managing/helping issues among students.

Janitor/Cleaner

Art School Co
01.2021 - 12.2022
  • Restocking and dusting art supplies
  • Cleaning floors (classroom, staff, kitchen, store)
  • Scrubbing sink and paint stained walls
  • Ensuring a properly cleaned environment
  • Replacing bins and organising kitchen shelves.

Volunteer

Amore Hair
01.2019 - 01.2023
  • Welcomed clients into the premises
  • Offered clients a variety of refreshments
  • Engaged in conversation with clientele
  • Sanitized used bowls, cups and cleaning the salon
  • Made sure stations were ready for following appointments.

Education

Bachelor of Arts - Bachelor of Animation

Griffith Film School University
Brisbane, QLD
03-2026

Design, Fashion, Mathematics, English, Italian

Mountain Creek State High School
Sunshine Coast, QLD

Skills

  • Communication with clientele of any age
  • Quick learner capable of working on my own or as part of a team
  • Classroom Management
  • Teaching
  • Initiate research for problem solving
  • Languages
  • Sweeping and mopping
  • Cleaning expertise
  • Positive attitude
  • Customer service

Certifications And Licenses

  • Drivers Licence
  • Responsible Service of Alcohol (RSA) August 2022 to Present
  • HLTAID011 - Provide First Aid & CPR
  • SITHFAB025 Prepare and serve espresso coffee
  • SITXFSA005 Use hygienic practices for food safety

Awards

1st Place Art Award in Grade 12 October 2021

Other

Involved in the promotion, sales, and servicing of alcohol. Packaged service alcohol in person, over the phone, or online Monitor customer behaviors.

Languages

Italian
Limited Working

Timeline

Cashier/Customer Service

R Crane Sushi and Bubble Tea
06.2022 - 07.2022

Teachers Assistant

Art School Co
01.2021 - 12.2022

Janitor/Cleaner

Art School Co
01.2021 - 12.2022

Volunteer

Amore Hair
01.2019 - 01.2023

Bachelor of Arts - Bachelor of Animation

Griffith Film School University

Design, Fashion, Mathematics, English, Italian

Mountain Creek State High School
SOFIA EGIDI-MACK