Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Sofia Garcia Da Cunha

Summary

With a bubbly and friendly personality, I thrive in creating positive, welcoming environments. I'm patient, detail-oriented, and a fast learner, always excited to tackle new challenges. I enjoy working under pressure while maintaining a warm, approachable attitude and clear communication with colleagues and clients.

Overview

8
8
years of professional experience

Work History

Travel Consultant

Colourful Collective Travel
09.2024 - Current
  • Built strong relationships with clients through exceptional communication and personalized service
  • Assisted international students with travel bookings and itineraries throughout Australia
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference

Utility / Administrative Assistant- Mines Industry

IPA Personnel
01.2022 - 07.2024
  • Managed administrative tasks, including check-ins, flight bookings, and coordinating travel logistics for team members
  • Ensured smooth daily operations by adapting to varying roles and providing efficient support across departments
  • Demonstrated flexibility and strong organizational skills, managing multiple tasks and priorities in a fast-paced environment

Hostess/Bar & Café All Rounder

Oaks Cable Beach Resort
04.2021 - 10.2021
  • Greeted guests with warmth and professionalism, creating a welcoming atmosphere from arrival to departure
  • Handled reservations, phone inquiries, and to-go orders while managing multiple front-of-house tasks with ease
  • Supported bar service, food running, and event coordination, ensuring smooth operations across busy shifts

Receptionist

Civic Guest House
05.2020 - 11.2020
  • Welcomed guests and visitors with a warm, professional attitude, ensuring a positive first impression
  • Managed check-ins, check-outs, and reservations while providing local tips and support throughout their stay
  • Handled calls, confirmed appointments, and maintained accurate records to keep daily operations running smoothly

Educational Tourism Manager /International Travel Consultant

Planet Travel
02.2017 - 01.2020
  • Evaluated industry trends and competitor pricing to adapt offerings and ensure competitive, cost-effective travel packages
  • Negotiated contracts with suppliers and vendors to secure the best deals, maximizing value for clients while enhancing the overall experience
  • Organized and coordinated group trips, managing logistics, bookings, and unique cultural activities to deliver seamless, memorable tours

Project Coordinator

Wine & Tourism Association of Uruguay
12.2016 - 12.2017
  • Led the development of a booking app for day trips to wineries, from concept to launch
  • Collaborated with team members to design and implement features that streamlined the reservation process
  • Enhanced user experience by creating a seamless, intuitive interface for easy booking and improved customer satisfaction

Education

Advanced Diploma in Project Management

Lonsdale Institute
Sydney, NSW
10-2025

Project Management

Google Professional Certificate
Coursera
02-2025

Digital Marketing & E-commerce

Google Professional Certificate
Coursera
11-2024

Bachelor's Degree in Tourism -

University of The Republic
Uruguay
12-2017

Skills

  • Project Management: Proficient in Scrum, Agile, and Kanban methodologies
  • Trello & Asana: Experienced in managing tasks and collaborating with teams
  • Global Distribution Systems (GDS): Skilled in booking, reservations, and travel coordination
  • Time Management: Strong ability to prioritize tasks and meet deadlines
  • Travel & Event Coordination: Expertise in planning corporate and leisure travel
  • Customer Relationship Management (CRM): Knowledge of maintaining client relationships and ensuring satisfaction
  • Administrative Support: Experienced in scheduling, data entry, and general office tasks

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Full Professional

Interests

  • Volunteer Travel
  • Outdoor Recreation
  • I have a passion for photography and editing photos
  • Pilates

Timeline

Travel Consultant

Colourful Collective Travel
09.2024 - Current

Utility / Administrative Assistant- Mines Industry

IPA Personnel
01.2022 - 07.2024

Hostess/Bar & Café All Rounder

Oaks Cable Beach Resort
04.2021 - 10.2021

Receptionist

Civic Guest House
05.2020 - 11.2020

Educational Tourism Manager /International Travel Consultant

Planet Travel
02.2017 - 01.2020

Project Coordinator

Wine & Tourism Association of Uruguay
12.2016 - 12.2017

Advanced Diploma in Project Management

Lonsdale Institute

Project Management

Google Professional Certificate

Digital Marketing & E-commerce

Google Professional Certificate

Bachelor's Degree in Tourism -

University of The Republic
Sofia Garcia Da Cunha