Sofia Gumbiner
Carlton,VIC
Summary
Colombian Exchange student in Melbourne studying Fine arts. Adventurous, friendly, and open to learning new things and meeting new people. Adapts easily to new environments and love to travel. Experienced worker in many different areas of customer service and contributes to a welcoming and organized working environment.
Overview
6
6
years of professional experience
Work History
Barista
Stone St Coffee
07.2023 - 12.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Heated and arranged cafe's pastry's and food items.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained clean and organized workspace for optimal productivity and safety.
Hostess
19 Cleaveland
05.2022 - 10.2023
- Exhibited strong organizational skills by arranging table reservations and help in service quality.
- Managed scheduling conflicts or overbookings during busy periods.
- Ensured smooth transitions between shifts by maintaining detailed notes on table statuses, incoming reservations, and outstanding tasks for follow-up action.
Camp Counselor
Kajuyali Camp
05.2018 - 08.2023
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Facilitated sports such as snorkeling, kayak, coral planting, and more
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked around ideas of leadership, self-worth, community, authenticity and confidence building
- Inspected equipment and machinery to verify functionality and safety.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
Gelato Server
Bambina Blue
10.2022 - 05.2023
- Served gelato, prepared gelato containers and restocked supplies.
- Managed cash register to, completed successful daily cash balance and checked drawers at end of shifts.
- Made sure Gelateria had clean, friendly and inviting environment.
- Trained new employees in proper gelato handling techniques and store procedures for seamless integration into the team.
- Adhered to food safety standards and regulations, ensuring product quality and freshness for customers.
- Assisted in preparing catering orders for local events, showcasing the brand''s commitment to community involvement.
Creative Assistant, Brand Promoter
CNCLD
01.2021 - 05.2021
- Helped Sell Clothes in art fairs, stores, and street stands
- Assisted in creative ideas and development of brand items and creative outlook
- Photographer for brand campaigns
- Researched and Promoted brand to artists, musicians, and influencers.
- Identified appropriate marketing channels and target customers for campaigns.
- Enhanced brand image by developing eye-catching marketing materials and visual content.
- Supported creative team in brainstorming sessions for innovative campaign ideas, resulting in increased audience engagement.
Hostel Receptionist
ITH Beach Bungalow Hostel
08.2020 - 11.2020
- Managed reservations through various booking platforms, ensuring accurate guest information and room availability.
- Trained new staff members in customer service techniques and hotel operations.
- Handled financial transactions accurately, including cash handling, processing payments, and balancing the register daily.
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Cleaned Hostel, arranged laundry service and organized hostel activities
- Maintained a fun and welcoming environment with guests, making sure there stay was as comfortable as possible.
Education
Bachelor of Arts - Fine Arts Major, Film Production Minor
Parsons School of Design, The New School
New York City, NY05.2025
Bachelor of Arts - Fine Arts
RMIT University (Exchange Program)
Carlton, VIC06.2024
High School Diploma -
Colegio Nueva Granada
Bogotá, Colombia 06.2020
Skills
- Friendly and outgoing
- Adaptive and creative
- Fluent in Spanish and English, French (Inter)
- Espresso machine operation
- Customer service
- Ordering Procedures
- Cleaning and sanitizing
- Creativity and Artistic Expression
- Open minded
- Fast learner
Timeline
Barista
Stone St Coffee
07.2023 - 12.2023
Gelato Server
Bambina Blue
10.2022 - 05.2023
Hostess
19 Cleaveland
05.2022 - 10.2023
Creative Assistant, Brand Promoter
CNCLD
01.2021 - 05.2021
Hostel Receptionist
ITH Beach Bungalow Hostel
08.2020 - 11.2020
Camp Counselor
Kajuyali Camp
05.2018 - 08.2023
Bachelor of Arts - Fine Arts Major, Film Production Minor
Parsons School of Design, The New School
Bachelor of Arts - Fine Arts
RMIT University (Exchange Program)
High School Diploma -
Colegio Nueva Granada