Sofia Marshall
Tamworth
Summary
Dynamic dental assistant with a proven track record at Happy Smiles Dental Care, excelling in instrument sterilization and patient record management. Known for exceptional interpersonal skills and a commitment to patient comfort, I foster a welcoming environment that enhances patient loyalty and satisfaction. Adept at streamlining operations and supporting team collaboration.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Dental Assistant
Happy smiles dental care
Tamworth
01.2026 - Current
- Assisted dentists during procedures by providing necessary instruments and support.
- Prepared treatment rooms by sterilizing equipment and ensuring cleanliness.
- Recorded patient information in dental software for accurate charting and billing.
- Scheduled patient appointments and managed front desk operations to enhance patient flow.
- Collaborated with the dental team to ensure smooth workflow during busy hours.
- Maintained a welcoming environment for patients through friendly communication and service.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Laid out dental instruments and equipment before procedures.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Documented patient records with procedures performed and added notes taken to charts.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Cultivated loyal patient relationships by delivering empathetic and attentive service.
- Engaged with patients during procedures, addressing concerns to alleviate anxiety.
- Kept accurate records of dental treatments provided for each patient's visit.
Crew Member Trainer
McDonalds
Tamworth
09.2020 - 08.2025
- Trained new crew members on food preparation and safety procedures.
- Demonstrated customer service techniques to enhance guest experiences.
- Assisted in maintaining cleanliness and organization of the restaurant.
Retail sales
Cetnaj tamworth
Tamworth
03.2023 - 03.2025
- Provided customer service support for retail sales of products.
- Assisted in inventory management, ordering and stocking of wines for retail sales.
- Reviewed weekly retail sales data to identify opportunities for improvement in inventory management practices at each location.
- Generated insights into existing markets by analyzing retail sales data and conducting market segmentation studies.
- Devised, directed and created construction projects to establish showrooms featuring new exotic, luxury and restored electrical equipment for retail sales.
Education
Certificate III - Dental Assisting
TAFE
04.2026 - 07.2026
Carinya Christian School
Tamworth, NSWSkills
- Chair-side assistance
- Instrument sterilization
- Treatment room preparation
- Patient record management
- Appointment scheduling
- Patient communication
- Patient advocacy
- Attention to detail
- Time management
- Problem solving
- Stress management
- Team collaboration
- Interpersonal skills
Certification
- Current first aid certification
- Current WWCC
- Current National police check
Timeline
Certificate III - Dental Assisting
TAFE
04.2026 - 07.2026
Dental Assistant
Happy smiles dental care
01.2026 - Current
Retail sales
Cetnaj tamworth
03.2023 - 03.2025
Crew Member Trainer
McDonalds
09.2020 - 08.2025
Carinya Christian School